FortunePlay Casino Bonus Codes, Deals & Expert Review

How We Rate FortunePlay Casino | In-Depth Review

Our reviews are designed to examine all aspects of the casino to better understand everything going on. We are experts in the field and create in-depth, non-biased reviews.

The team starts with the account registration process and works through banking, games, usability, bonuses, customer service and licensing.

We want to ensure that our readers leave the review with everything they need to decide whether the casino is right for them.

Transparency is our USP, and if something doesn’t work or we’ve had issues when testing, we’ll let you know. For this reason, our reviews set us apart from the competition.

FortunePlay Casino Overview | Our Reviewers Found

Protocol for Verifying the Accuracy of Data

Registration Process Preview

Payments 4.5 /5

Neteller

Ecopayz

Neosurf

Skrill Moneybookers

Skrill 1-Tap

Bank Transfer

AstroPay Card

Siru

CashtoCode

MiFinity

SticPay

Jeton

eZeeWallet

American Express

Flexepin

MuchBetter

iDebit

Interac

At FortunePlay Casino, you can choose from an excellent range of payment options, which include traditional and crypto payment methods.

These include Interac, NeoSurf, Flexepin, Instadebit, Much Better, and EcoPayz. Then you’ve got your crypto options, including Bitcoin, Litecoin, Ethereum, Dogecoin, Ripple and Binance.

FortunePlay Casino deposit process

1. Login to your FortunePlay Casino account
2. Click the deposit button in the top right corner
3. Choose from any of the payment methods on screen
4. Enter your deposit amount and include a bonus code if you have one
5. Confirm the deposit

What is the FortunePlay Casino minimum deposit?

The minimum amount you can deposit at FortunePlay Casino is C$20. This is pretty much the same for all payment methods, but with crypto, this might change based on the exchange rate at the time of your transaction.

FortunePlay Casino withdrawal process

The range of withdrawal methods is smaller than deposits, but still has a good number to choose from. All of the crypto options are there, along with Interac, and bank transfer.

Here’s how the withdrawal process works.

1. Login to your account at FortunePlay Casino
2. Click the account button at the top of the page
3. Click the withdraw button on the list
4. Choose from any of the withdrawal methods
5. Enter the amount you want to withdraw and confirm

FortunePlay Casino withdrawal time

Payouts are processed within 24 hours of submitting your withdrawal. This is the time it takes the casino to process, not necessarily how soon you will get your money.

Depending on the cash out method, it can take anywhere from one to seven working days to get your money.

We strongly recommend using crypto where possible, as this is the fastest way to get your money.

Reasons for FortunePlay Casino payout problems

• Open bonus: If you have a bonus that is currently live and not cleared, you won’t be able to process a withdrawal. If you do decide to withdraw, the bonus, along with the winnings from the bonus, will be credited to your account.
• Not meeting the minimum deposit: Each transaction must be C$20 or more. If you try to withdraw less, it will be cancelled or directly rejected.
• No verify your account: Your account must be verified before withdrawing. We recommend doing this as soon as you create your account, which can take a couple of days to complete.

FortunePlay Casino fees

There are no fees to pay at any point for both deposits and withdrawals, which is excellent.

It’s worth noting that your payment provider may charge a fee, especially if you are playing cross-currency, so check this before you deposit.

Payments verdict

• Payout time: Transactions are processed within 24 hours, which is more than acceptable. However, this does not include weekends or public holidays, so factor that in for your withdrawals.
• Payment methods: There is an excellent range of payment methods, with 20+ to choose from. The balance between traditional methods such as credit cards, e-wallets, and bank transfers, coupled with crypto, is very good.
• Payout limits: You can withdraw C$2,000 per day, C$5,000 per week and C$20,000 per month. These limits are above industry standard, which is good.
• Overall verdict: There’s lots to like here, not just that it’s fast and free to get money in and out, but also the quick processing times and wide range of banking options to choose from.

FortunePlay Casino Payments vs Other Casino Payments

Licensing & Security 5 /5

Ensuring safety is a crucial aspect of any casino review. We verify licensing and security measures to ensure the fairness of games and the security of the funds you deposit.

FortunePlay Casino operates legitimately, and we have provided an overview, including the licensing details, in the following section.

Curacao

152125

Is FortunePlay Casino Legit?

FortunePlay is absolutely legit. It’s fully licensed by the Curacao Gaming Commission, one of the industry’s most reputable.

The casino hosts some of the biggest game developers in the world, who must all be licensed to supply games. Their willingness to link up with FortunePlay Casino speaks volumes.

Is FortunePlay Casino safe?

Safety plays a huge role at the casino, and multiple tools and programs have been included to ensure players’ safety.

Also included is an extensive range of responsible gambling features, which we’ve listed below.

• Self-exclusion
• Take a break
• Self-limits
• Budget Calendar
• Autoplay limits
• Reality check
• Useful links
• Reverse withdrawal preferences
• Access to game history
• Trained customer support
• Self-assessment
• Financial activity monitor
• Minor-restrictive tools
• Advice regarding this problem
• Account closure
• Session limit

Customer Service 4 /5

There are three ways to contact customer support which include a contact form on-site, live chat and email support ([email protected]).

Initially, the live chat is an AI bot, but if you can’t find what you’re looking for, you’re put straight through to a human who will assist you. You can use this on desktop and mobile.

How to contact FortunePlay Casino

Access to customer service is 24/7, and the wait times, especially for live chat, are very low. All of our queries were picked up within a minute or two, although expect a long wait with email or the contact form.

Support is accessible before and after you’ve logged in or created an account.

How we tested customer support

Testing includes evaluating the customer support team’s professionalism and in-depth answers. We’re looking for more than simply what the on-site help center has, with a more personal touch to our inquiry.

We want to see how quickly they respond, not just in terms of answering the chat but also following up on that. Accuracy of information and the ability to articulate any issues with the operator are vital.

Unfortunately, we usually need customer support when things go wrong, so we’re looking for empathy and patience with their responses.

Customer support verdict

• Response time: Response time was excellent. Live chat picks up within seconds/minutes, and email will see a response within 24 hours.
• Staff availability: At no point during our review did we have to wait for the customer support team.
• Overall experience: The team is knowledgeable, polite and punctual. There are plenty of options to choose from to get in touch, along with the help center. Overall, pretty much faultless from the support team.

Email:

[email protected]

Live chat:

Yes

Where Does FortunePlay Casino Shine?

• 500+ live casino games
• Great welcome bonus package worth up to $5,000
• 15+ fast and free deposit and withdrawal options
• High daily, weekly and monthly payout limits
• Play up to four casino games at once

Where Does FortunePlay Casino Fall Short?

• No dedicated table game section (included with live casino)
• No downloadable app
• Invite-only loyalty (VIP) program

What Is FortunePlay Casino Best For?

FortunePlay Casino is best for live dealer games. There are over 500 to choose from, and as a result, it’s one of the biggest in the industry.

They use some great game developers, such as Evolution Gaming and Pragmatic Play, to ensure that the quality of games is exceptionally high throughout.

Is FortunePlay Casino Right for You?

One of FortunePlay Casino’s biggest selling points is the sheer volume of games. There are 9,000+ spread across the casino, and more than 90 game developers power this.

It will also suit players looking to claim a welcome bonus that spans multiple deposits. Your first five deposits are all eligible for this offer, with up to $5,000 and 300 free spins up for grabs.

Finally, the casino has some of the best customer support we’ve tested. The team is knowledgeable in its answers, and they are on hand 24/7 should anything go wrong or you have a query you need answering.