JackpotCity Casino Bonuses & Review for Canadian Players

In this Jackpotcity review presented below we will explain in further detail each feature that the casino provides from the types of promotions it gives to the collection of games, withdrawal conditions, privacy measures, and so on. Furthermore, we shall provide accurate tips and recommendations about Jackpotcity Canada to guide step-by-step each player and to help them make an informed decision. 

About Jackpotcity Casino and Licenses

This online casino was established in 1998 under the company Baytree Ltd. Thanks to the broad experience in the gambling industry, Jackpotcity casino is considered one of the pioneers in this world.

The company possesses gaming licenses from both the Kahnawake Gaming Commission and Malta Gaming Authority. Creating a safe environment for Canadian players is the sole purpose of this gaming platform. For this reason, all personal data, financial information, and banking transactions are protected and securely encrypted with the help of the latest SSL encryption technology. Moreover, the site is endorsed for fairness by eCOGRA, an international testing agency with almost 20 years of experience in this industry.

In this Jackpotcity review, we shall provide only accurate information about the site and its pros and cons. Furthermore, to ensure that the platform will continue to improve itself, we shall keep a close eye on it.

File a complaint at Kahnawake Gaming Commission, in case the Jackpotcity casino suspends or excludes you from the casino. The platform provides the interface in 31 languages, which only ensures that the customer's needs will be satisfied. All transactions between the users and Baytree Limited will be processed in Canada, where the main servers are based. The site offers at least 24 hours “Take a break” period or six months self-exclusion for gamblers who are troubled about their gaming session.

Jackpotcity login Step by step, Privacy measures & Customer service

The register procedure at Jackpotcity Canada won’t take more than a minute or two, as players only have to go through the below steps:

1. Fill in the blanks with the necessary information, for example, full name, date of birth, gender, address, postcode, phone number etc;
2. The language and currency must be selected. The available currencies are USD, EUR, CAD, GBP, NOK, SEK, NZD, PLN, RUB, MXN, ARS, BRL, and INR;
3. Gamers must tick the box to confirm that they are of legal age of gambling;
4. All the details mentioned above must be confirmed via email.

All the information provided on Jackpotcity Canada goes through various standard procedures and controls to guarantee safety and prevent unauthorized access. Such measures are:

• The use of the latest Firewall systems and secure network topology;
• Various External and Internal audit tests;
• Encrypted communication etc.

Available payment methods, Deposit guide & Customer support

For depositing, Jackpocity casino offers credit and debit cards like Visa and Mastercard, Electronic Check by e-check and Instadebit, iDebit, Paysafecard, MuchBetter, Instant Payments, ecoPayz, Flexepin, Neosurf, ecoVoucher, and Interac.

 To fund the account, gamblers must:

1. Click on Bank section from the home page;
2. A pop-up window will appear with the banking options;
3. Pick a method and select the amount wished to deposit. The player can choose from C$20, C$50, C$100 or select "Own Amount." The minimum amount allowed to deposit for the latter option is C$10;
4. Confirm the transfer, and the funds shall arrive within minutes.

If the Canadian players choose a credit or debit card, the same name on the Cardholder’s must be provided when signing up. In case this information is different, the account may be suspended.

For further information regarding the available payment methods or the account details, users can get in touch with the support staff. The team may be contacted via Live Chat, which is on stand-by 24/7 or by sending an email at support@playersupportcenter.com. There is also a section with FAQs where players can find various questions and answers.

The gambling site can set deposit limits per day, week or month at the players' requests. The restrictions will come into effect in 24 hours since requested.

We recommend contacting the support team before making a payment. Although the depositing process is straightforward, the staff can guide you and offer further details. There have been cases when players have had problems with the support and their response time. However, we have contacted them via Live Chat and received an answer within a minute. To have your question answered, it is necessary to provide your username, email, and date of birth for account verification.

Jackpotcity withdrawal details

The payouts shall be processed through the same method used when depositing. However, if this request has been made via a non-refundable Visa or Mastercard, the payment shall be made via an alternative option like Direct Bank Transfer.

Beware that, in case one requests cash out of 5 times greater than the lifetime payments on the Casino Group, they will undergo gaming session verification and be able to withdraw at a sum of C$4.000 per week. Moreover, Jackpotcity Canada will require the player identity documents to verify both the account details and financial transactions. Such documents may contain:

• Photographic identification such as Passport or Driver License;
• Utility bills or bank statements for confirming the residence;
• Proof of possessing the payment method.

Each cash-out request will be in a pending status for 24 hours. This allows players to reverse the withdrawal. The Direct Bank Transfer may charge a fee of C$5 for withdrawals of less than C$500. The winnings will be paid in Euros, regardless the currency selected when the account was created.

If you access the withdrawal section from the Bank tab, you can see the Balance summary. This section can come in handy because you will be kept up to date on how much you have completed the wagering requirement and how much must be wagered to request a cash out of your winnings. There have been cases in which gamers have complained about the withdrawal time, which takes too long. The Jackpotcity casino states that processing time for payouts is outside of Casino’s control. However, if you get in touch with the customer support team, you shall acquire more information about it.

Jackpot City promotions, VIP program & Tournaments

Gamblers from Canada will have various types of bonuses to choose from when they sign up on this site. Once, the registration procedure is completed and confirmed, the following Jackpot City bonus codes will be unlocked:

• Free spins;
• Welcome Package;
• Tournaments;
• The Bronze level from the VIP programme;
• Bonus Wheel.

Except for the free spin bonus and the Bronze level, which can be acquired without making a deposit, users must make a deposit for the rest of offers. However, if another welcome promotion has already been granted from any of the Casino Group, the Canadian player will not be eligible to claim another one. If this is not the case, the gambler will be allowed to withdraw as much as six times the initial deposit amount from the sign-up Jackpot city promotions, if the playthrough requirement has been completed.

After the first payment, 2.500 loyalty points will be automatically credited. To upgrade the VIP level up to Silver, Gold, Platinum and Diamond, only cash wagering will count. One loyalty point equals C$1 cash wager, and these may be exchanged for bonus credits (5000 loyalty points = five bonus credits). However, the last level, Prive, from the loyalty scheme, is invitation-based. Players will be contacted by the support team, after meeting all the necessary conditions.

Before the Bonus Balance may be transferred to Cash Balance, the bonus must be wagered 50 times. The turnover requirement on Progressive Jackpots doesn’t contribute to earning loyalty points. VIP points will expire after 60 days since the accumulation. The gambling platform will retrieve all promotions awarded and winnings if it is discovered that a user has altered and/or abused an offer.

The VIP tier scheme is a month-by-month type of program. This means that if you do not earn the specified number of points needed, you will drop a rank. Using the free spins bonus, you can test the gambling platform for free, as new players can benefit from such a promotion. 

Games: Types and Providers

Gamblers based in Canada have a collection of 660 games to choose from, powered by Microgaming and Evolution Gaming. These can be accessed from the main page of the site and are categorized based on their type:

• Jackpots: Some available titles are Mega Moolah, Wheel of Wishes, Cash Splash and more.
• Online Slots: Almost constantly, new games are being offered. For example, Roman Power, Age of Conquest, Mayan Eagle, All Win FC and Electric Avenue are some new names on the platform.
• Table Games: Famous Blackjacks, Roulettes, Bingo, Baccarat and Poker can be accessed.
• Live Casino: This section contains live-streaming with a dealer on games such as Blackjack and Baccarat.
• Video Poker: Double Double Bonus, Deuces Wild Bonus, All Aces and All American Poker are just a few titles that can be discovered.

Even though the collection is not vast and there are only two software providers, some titles can be played in Demo Mode. This means that you can play for free without the need to deposit. It will allow you to gain more gambling skills and test it to see if it matches your needs. On the website, there is a document with the payout percentage of each game. By using it, you will know beforehand how much you may receive as winnings. Each title contributes with a certain percentage to wagering requirements, such as 100% for slots, 8% for Roulettes, 2% for Classic Blackjack, and 0% for Baccarat. For this reason, we recommend reading the terms and conditions carefully before starting the game.

Jackpot city mobile casino

This online casino does not provide an application for mobile devices, but it does offer an interface. The majority of games are available on iPhone and Android phones, and the loading speed and quality are quite good. Moreover, the mobile version of the site is easy-to-use, and the operating system works smoothly as the PC version.

To access the mobile interface, Canadian players must connect the portable device or tablet to the Internet and type the Jackpotcity casino name on the browser. 

After testing the interface with a Vancouver IP on gtmetrix.com, we have concluded that the Jackpot city mobile casino has good speed, but it still needs improvements. To the same conclusion we have arrived while using the tool from developers.google.com. Even though this version is not excellent, gamers based in Canada can still benefit from it.

How to improve your chances of winning at Jackpotcity Canada?

1. Start with a no deposit bonus.

In this Jackpotcity review, we have mentioned that this platform offers players the opportunity to claim a free spin offer, which does not require payment. It can be used to test out the Jackpotcity casino and improve gambling skills.

2. Choose a title with high winning odds.

The games with a good winning percentage are Roulette and Blackjack. Even though the user doesn't have an extensive collection of such titles at its disposal, the ones provided can offer high winning odds. Another option is to focus on the Progressive Jackpot category.

3. Take advantage of Demo Mode.

Jackpotcity Canada is among the few casinos which offer this free play mode. Use the categories mentioned above in this mode to gain more skills and benefit from it.

Verdict

Strong points: The games provided are offered by Microgaming and Evolution Gaming, which guarantees a smooth gaming session without technical problems. There is a wide variety of Jackpot City bonus codes from no deposit free spins to tournaments. Before claiming an offer, players can test the games for free. Customer service is excellent as it takes as much as a minute to respond.

Weak points: The VIP programme is a basic one from which the user can only exchange loyalty points to bonus points. Moreover, if the user does not earn the necessary amount to upgrade a level within 60 days, the points earned will expire. The collection of titles is not impressive, offering only over 660 games. Most online casinos have a wagering requirement of 30 to 40 times, but Jackpotcity Canada has a playthrough of 50 times.