JackpotCity Casino Bonuses & Review for Canadian Players

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JackpotCity Casino Overview

This online casino was established in 1998 under the company Baytree Interactive Ltd. Thanks to the broad experience in the gambling industry, Jackpotcity casino is considered one of the pioneers in this world.

The company possesses gaming licenses from the Kahnawake Gaming Commission.

File a complaint at Kahnawake Gaming Commission, in case the JackpotCity casino suspends or excludes you from the casino.

Moreover, the site is endorsed for fairness by eCOGRA, an international testing agency with almost 20 years of experience in this industry.

Lastly, the platform provides the interface in 31 languages, which only ensures that the customer’s needs will be satisfied.

Privacy

All the information provided on JackpotCity Canada goes through various standard procedures and controls to guarantee safety and prevent unauthorized access. Such measures are:

• The use of the latest Firewall systems
• Secure network topology
• Various External and Internal audit tests
• Encrypted communication

All personal data, financial information, and banking transactions are protected and securely encrypted with the help of the latest SSL encryption technology.

Responsible Gambling

The site offers a “Take a break” option for periods ranging from 24 hours up to six weeks. Gamblers who are troubled about their gaming session can opt for a self-exclusion that starts at six months.

The gambling site can set deposit limits per day, week or month at the players’ requests. The restrictions will come into effect in 24 hours since requested.

JackpotCity Casino Bonus Codes

Canadian users can claim several types of JackpotCity casino bonus codes, ranging from a four-deposit match offer amounting to a total of C$1600, to free spin promotions with no prior payment required. For the sign-up offer, you have seven days from opening your account to claim it. If it remains unused for two months, you lose your bonus items.

Whether we refer to deposit offers or free spin JackpotCity casino bonus codes, the wagering requirement will be 70x for the promotional money or round winnings.

Game Contributions for JackpotCity Casino Bonus Codes

The casino operator will void all winnings when using JackpotCity casino bonus codes on games with a 0% contribution.

Maximum Withdrawal Amounts

• Funds resulting from free spins are additionally capped at C$100.
• The convertible amount from the sign-up JackpotCity casino bonus codes is six times your initial deposit.

Other Limits for JackpotCity Casino Bonus Codes

Promotions have a maximum bet limit of C$8 per bet and C$0.5 per line.

You should also avert from engaging in prohibited and irregular play practices. These restraints include not betting 30% or more of your total promotional funds in one single bet.

The terms for JackpotCity casino bonus codes do not provide further information for other abusive practices.

Registration

The register procedure at Jackpotcity Canada won’t take more than a minute or two, as players only have to go through the below steps:

1. Fill in the blanks with the necessary information, including full name, date of birth, gender, Canadian address, postcode, and phone number;
2. Select your desired language and currency. The available currency options are USD, EUR, CAD, GBP, NOK, SEK, NZD, PLN, RUB, MXN, ARS, BRL, and INR;
3. Gamers must tick the box to confirm that they are of legal age of gambling;
4. All the details mentioned above must be confirmed via email.

Further Verifications

The operator will require its customers to complete verifications in certain situations. For instance, you must confirm your identity with official documentation when your transactions surpass a total of C$2000. However, the casino has the right to request verifications at any time. Your account may be suspended until you confirm your details.

Documents Required for Checks

• Proof of income
• Copy of photographic ID documents, like a passport or driver’s license.
• Bank statement or utility bill no older than six months, showing your current Canadian address.
• Proof of your used payment method’s ownership.

Closures & Suspensions

Breaching the terms and conditions stated on the website will lead to the gambling operator suspending your account. Some important instances can include engaging in prohibited play practices, using a payment method registered in someone else’s name. Additionally, failing any verifications will lead to your Canadian account being terminated.

You may also freely choose to close your account at any time by contacting the gambling website customer support team.

Inactive Accounts

If you stay inactive for six consecutive months, your account becomes inactive. Once this instance occurs, the operator will charge your real balance a C$10 monthly administrative fee. The taxation will start if your balance hits zero or you reactivate your account by logging back in. You may also reach out to the customer support team in such situations.

Available payment methods, Deposit guide & Customer support

For depositing, Jackpocity casino offers credit and debit cards like Visa and Mastercard, Electronic Check by e-check and Instadebit, iDebit, Paysafecard, MuchBetter, ecoPayz, and Interac, among others.

To fund the account, gamblers must:

1. Click on the Bank section from the home page;
2. A pop-up window will appear with the banking options;
3. Pick a method and select the amount wished to deposit. The player can choose from C$20, C$50, C$100 or select “Own Amount.” The minimum amount allowed to deposit for the latter option is C$10;
4. Confirm the transfer, and the funds shall arrive within minutes.

Withdrawals

If you access the withdrawal section from the Bank tab, you can see the Balance summary. You will be kept up to date on how much you have completed the wagering requirement and how much must be wagered to request a cash out of your winnings.

The payouts shall be processed through the same method used when depositing. However, if this request has been made via a non-refundable Visa or Mastercard, the payment shall be made via an alternative option like Direct Bank Transfer.

You may request a withdrawal by bank wire or cheque if you have previously used a debit or credit card on the website for depositing. For other methods, the withdrawal will go through the same means used for payments.

Charges

The operator will add some charges per direct bank transfer. You will pay C$5 for every C$500 requested. The winnings will be paid in Euros, regardless of the currency selected when the account was created.

Requesting Higher Amounts

When asking to receive a sum five times or greater than your lifetime deposits’ total, the staff will first review your activity on the site. You will only get the funds in C$4000 monthly instalments. Progressive jackpot winnings are exempt from these statements.

Payments to Canadian customers will take at least 24 hours to process. You can request a reversal for a withdrawal while it is pending.

Customer Support

The customer support team may be contacted via Live Chat, which is on stand-by 24/7 or by sending an email at support@playersupportcenter.com. There is also a section with FAQs where players can find various questions and answers.

We recommend contacting the support team before making a payment. Although the depositing process is straightforward, the staff can guide you and offer further details. There have been cases when players have had problems with the support and their response time.

However, we have contacted them via Live Chat and received an answer within a minute. To have your question answered, it is necessary to provide your username, email, and date of birth for account verification.

Loyalty Program

After the first payment, 2.500 loyalty points will be automatically credited. To upgrade your account level up to Silver, Gold, Platinum and Diamond, only cash wagering will count. You get one loyalty point for each wagered C$1. Progressive Jackpots do not contribute to earning loyalty points. These will also expire after 60 days since the accumulation.

The loyalty tier scheme is a monthly program. This means that if you do not earn the specified number of points needed, you will drop in rank.

These may be exchanged for promotional credits. 5000 loyalty points amount to five JackpotCity casino bonus codes credits. However, the last level, Prive, from the loyalty scheme, is invitation-based. Players will be contacted by the support team, after meeting all the necessary conditions.

Games

Gamblers based in Canada have a collection of 660 games to choose from, powered by Microgaming and Evolution Gaming. These can be accessed from the main page of the site and are categorized based on their type:

• Jackpots: Some available titles are Mega Moolah, Wheel of Wishes, Cash Splash and more.
• Online Slots: Almost constantly, new games are being offered. For example, Roman Power, Age of Conquest, Mayan Eagle, All Win FC and Electric Avenue are some new names on the platform.
• Table Games: Famous Blackjacks, Roulettes, Bingo, Baccarat and Poker can be accessed.
• Live Casino: This section contains live-streaming with a dealer on games such as Blackjack and Baccarat.
• Video Poker: Double Double Bonus, Deuces Wild Bonus, All Aces and All American Poker are just a few titles that can be discovered.

Even though the collection is not vast, they come from two of the most important software providers in today’s industry. Some titles can be played in Demo Mode. This means that you can play for free without the need to deposit. It will allow you to gain more gambling skills and test them to see if they match your needs.

Additionally, you can find a page with the payout percentage of each game. You thus know beforehand how much you may receive as winnings.

JackpotCity Mobile Casino

This online casino does not provide an application for mobile devices, but it does offer an interface. The majority of games are available on iPhone and Android phones, and the loading speed and quality are quite good. Moreover, the mobile version of the site is easy-to-use, and the operating system works smoothly as the PC version.

To access the mobile interface, Canadian players must connect the portable device or tablet to the Internet and type the JackpotCity casino name on the browser.

Speed Tests

After testing the interface with a Vancouver IP on GTmetrix, we have concluded that the Jackpot city mobile casino has good speed, but it still needs improvements. We have arrived at the same conclusion by using the tool from developers.google.com. Even though this version is not excellent, gamers based in Canada can still benefit from it.

Where does JackpotCity Casino shine?

JackpotCity is one of the best online casinos in the industry. So much so that it is currently present in dozens of markets in America and Europe. For this reason, it is necessary to know what makes JackpotCity so special:

• Instant payouts: Usually, withdrawals are processed immediately. It will take 24 hours at most for the operator to process a withdrawal request.
• No withdrawal limit: JackpotCity has no payout limits, so it is possible to withdraw from a minimum amount up to a considerable amount of funds. This is undoubtedly a very interesting feature.
• 24/7 support: JackpotCity’s customer service is available 24 hours a day, seven days a week. There are no pre-determined service hours; agents will respond to inquiries around the clock.
• Plenty of payment options: JackpotCity has an unlimited list of payment methods; users in Canada will be able to manage their transactions through various payment methods, such as Instadebit, Interac, Interac e-Transfer, Citadel, MuchBetter, Visa, MasterCard and more.
• Fully regulated: JackpotCity is supported by operating permits from the Malta Gaming Authority, the Kahnawake Gaming Commission and the Ontario Gaming and Alcohol Commission.

Where does JackpotCity Casino fall short?

JackpotCity has an unquestionable reputation, but despite its experience, its service has some weak points:

• High wagering requirement: the terms and conditions of the welcome offer are quite complex. You will have to wager 70 times your accumulated winnings.
• Very strict compensation system: the user could lose their loyalty points if they do not meet a predetermined quota.
• No mobile app: the optimized version is acceptable, but, being such an experienced online casino, we believed it should have a mobile app.

What JackpotCity Casino is best for?

As its name suggests, JackpotCity is the “City of Jackpots”, so there is no better place to try the best progressive slots than JackpotCity. The jackpot is over $5 million.

Is JackpotCity Casino right for you?

JackpotCity has more than 600 casino games and processes payouts in less than 48 hours; it is certainly an efficient operator. However, consider the complexity of the wagering requirement and that the Loyalty Program has equally strict rules.v