JackpotCity Casino Bonuses & Review for Canadian Players


In this Jackpotcity review presented below we will explain in further detail each feature that the casino provides from the types of promotions it gives to the collection of games, withdrawal conditions, privacy measures, and so on. Furthermore, we shall provide accurate tips and recommendations about Jackpotcity Canada to guide step-by-step each player and to help them make an informed decision. 

Disclaimer Gambling Addiction

Gambling can become addictive! CasinoBonusCA under no circumstances does it promote gambling addiction. It strives to keep gambling activities in the entertainment zone by providing educational pages regarding problem gambling characteristics, where to address them, and informational guides on how to keep children safe from gambling.


All Games
Type of Games
Classic Slots
Table games
Mobile app
Evolution Gaming,
Featured in
Kahnawake Gaming Commission,
24/7 Live Chat Support,

Deposits and withdrawals

Deposit Methods
Instant Banking Citadel,
Interac e-Transfer,
Withdrawal Methods
Instant Banking Citadel,
Interac e-Transfer,
Bank Transfer,
Min. Deposit
C$ 10
Max Cash out
Payout Time

Additional Information

Since 1998
Baytree LTD

About Jackpotcity Casino and Licenses

This online casino was established in 1998 under the company Baytree Ltd. Thanks to the broad experience in the gambling industry, Jackpotcity casino is considered one of the pioneers in this world.

The company possesses gaming licenses from both the Kahnawake Gaming Commission and Malta Gaming Authority. Creating a safe environment for Canadian players is the sole purpose of this gaming platform. For this reason, all personal data, financial information, and banking transactions are protected and securely encrypted with the help of the latest SSL encryption technology. Moreover, the site is endorsed for fairness by eCOGRA, an international testing agency with almost 20 years of experience in this industry.

Kahnawake Gaming Commission logoMGA logo

In this Jackpotcity review, we shall provide only accurate information about the site and its pros and cons. Furthermore, to ensure that the platform will continue to improve itself, we shall keep a close eye on it.

File a complaint at Kahnawake Gaming Commission, in case the Jackpotcity casino suspends or excludes you from the casino. The platform provides the interface in 31 languages, which only ensures that the customer's needs will be satisfied. All transactions between the users and Baytree Limited will be processed in Canada, where the main servers are based. The site offers at least 24 hours “Take a break” period or six months self-exclusion for gamblers who are troubled about their gaming session.

Jackpotcity login Step by step, Privacy measures & Customer service

The register procedure at Jackpotcity Canada won’t take more than a minute or two, as players only have to go through the below steps:

  1. Fill in the blanks with the necessary information, for example, full name, date of birth, gender, address, postcode, phone number etc;
  2. The language and currency must be selected. The available currencies are USD, EUR, CAD, GBP, NOK, SEK, NZD, PLN, RUB, MXN, ARS, BRL, and INR;
  3. Gamers must tick the box to confirm that they are of legal age of gambling;
  4. All the details mentioned above must be confirmed via email.

All the information provided on Jackpotcity Canada goes through various standard procedures and controls to guarantee safety and prevent unauthorized access. Such measures are:

  • The use of the latest Firewall systems and secure network topology;
  • Various External and Internal audit tests;
  • Encrypted communication etc.

Available payment methods, Deposit guide & Customer support

For depositing, Jackpocity casino offers credit and debit cards like Visa and Mastercard, Electronic Check by e-check and Instadebit, iDebit, Paysafecard, MuchBetter, Instant Payments, ecoPayz, Flexepin, Neosurf, ecoVoucher, and Interac.

Instant Banking Citadel logoMasterCard logoInterac logoFlexepin logoInterac e-Transfer logoInstadebit logoVisa logoiDebit logoeCheck logoPaysafecard logoMuchBetter logoEcoVoucher logoNeosurf logoEcopayz logo

 To fund the account, gamblers must:

  1. Click on Bank section from the home page;
  2. A pop-up window will appear with the banking options;
  3. Pick a method and select the amount wished to deposit. The player can choose from C$20, C$50, C$100 or select "Own Amount." The minimum amount allowed to deposit for the latter option is C$10;
  4. Confirm the transfer, and the funds shall arrive within minutes.

If the Canadian players choose a credit or debit card, the same name on the Cardholder’s must be provided when signing up. In case this information is different, the account may be suspended.

For further information regarding the available payment methods or the account details, users can get in touch with the support staff. The team may be contacted via Live Chat, which is on stand-by 24/7 or by sending an email at support@playersupportcenter.com. There is also a section with FAQs where players can find various questions and answers.

The gambling site can set deposit limits per day, week or month at the players' requests. The restrictions will come into effect in 24 hours since requested.

We recommend contacting the support team before making a payment. Although the depositing process is straightforward, the staff can guide you and offer further details. There have been cases when players have had problems with the support and their response time. However, we have contacted them via Live Chat and received an answer within a minute. To have your question answered, it is necessary to provide your username, email, and date of birth for account verification.

Jackpotcity withdrawal details

The payouts shall be processed through the same method used when depositing. However, if this request has been made via a non-refundable Visa or Mastercard, the payment shall be made via an alternative option like Direct Bank Transfer.

Beware that, in case one requests cash out of 5 times greater than the lifetime payments on the Casino Group, they will undergo gaming session verification and be able to withdraw at a sum of C$4.000 per week. Moreover, Jackpotcity Canada will require the player identity documents to verify both the account details and financial transactions. Such documents may contain:

  • Photographic identification such as Passport or Driver License;
  • Utility bills or bank statements for confirming the residence;
  • Proof of possessing the payment method.

Each cash-out request will be in a pending status for 24 hours. This allows players to reverse the withdrawal. The Direct Bank Transfer may charge a fee of C$5 for withdrawals of less than C$500. The winnings will be paid in Euros, regardless the currency selected when the account was created.

If you access the withdrawal section from the Bank tab, you can see the Balance summary. This section can come in handy because you will be kept up to date on how much you have completed the wagering requirement and how much must be wagered to request a cash out of your winnings. There have been cases in which gamers have complained about the withdrawal time, which takes too long. The Jackpotcity casino states that processing time for payouts is outside of Casino’s control. However, if you get in touch with the customer support team, you shall acquire more information about it.

Jackpot City promotions, VIP program & Tournaments

Gamblers from Canada will have various types of bonuses to choose from when they sign up on this site. Once, the registration procedure is completed and confirmed, the following Jackpot City bonus codes will be unlocked:

  • Free spins;
  • Welcome Package;
  • Tournaments;
  • The Bronze level from the VIP programme;
  • Bonus Wheel.

Except for the free spin bonus and the Bronze level, which can be acquired without making a deposit, users must make a deposit for the rest of offers. However, if another welcome promotion has already been granted from any of the Casino Group, the Canadian player will not be eligible to claim another one. If this is not the case, the gambler will be allowed to withdraw as much as six times the initial deposit amount from the sign-up Jackpot city promotions, if the playthrough requirement has been completed.

After the first payment, 2.500 loyalty points will be automatically credited. To upgrade the VIP level up to Silver, Gold, Platinum and Diamond, only cash wagering will count. One loyalty point equals C$1 cash wager, and these may be exchanged for bonus credits (5000 loyalty points = five bonus credits). However, the last level, Prive, from the loyalty scheme, is invitation-based. Players will be contacted by the support team, after meeting all the necessary conditions.

Before the Bonus Balance may be transferred to Cash Balance, the bonus must be wagered 50 times. The turnover requirement on Progressive Jackpots doesn’t contribute to earning loyalty points. VIP points will expire after 60 days since the accumulation. The gambling platform will retrieve all promotions awarded and winnings if it is discovered that a user has altered and/or abused an offer.

The VIP tier scheme is a month-by-month type of program. This means that if you do not earn the specified number of points needed, you will drop a rank. Using the free spins bonus, you can test the gambling platform for free, as new players can benefit from such a promotion. 

Games: Types and Providers

Gamblers based in Canada have a collection of 660 games to choose from, powered by Microgaming and Evolution Gaming. These can be accessed from the main page of the site and are categorized based on their type:

  • Jackpots: Some available titles are Mega Moolah, Wheel of Wishes, Cash Splash and more.
  • Online Slots: Almost constantly, new games are being offered. For example, Roman Power, Age of Conquest, Mayan Eagle, All Win FC and Electric Avenue are some new names on the platform.
  • Table Games: Famous Blackjacks, Roulettes, Bingo, Baccarat and Poker can be accessed.
  • Live Casino: This section contains live-streaming with a dealer on games such as Blackjack and Baccarat.
  • Video Poker: Double Double Bonus, Deuces Wild Bonus, All Aces and All American Poker are just a few titles that can be discovered.

Evolution Gaming logoMicrogaming logo

Even though the collection is not vast and there are only two software providers, some titles can be played in Demo Mode. This means that you can play for free without the need to deposit. It will allow you to gain more gambling skills and test it to see if it matches your needs. On the website, there is a document with the payout percentage of each game. By using it, you will know beforehand how much you may receive as winnings. Each title contributes with a certain percentage to wagering requirements, such as 100% for slots, 8% for Roulettes, 2% for Classic Blackjack, and 0% for Baccarat. For this reason, we recommend reading the terms and conditions carefully before starting the game.

Jackpot city mobile casino

This online casino does not provide an application for mobile devices, but it does offer an interface. The majority of games are available on iPhone and Android phones, and the loading speed and quality are quite good. Moreover, the mobile version of the site is easy-to-use, and the operating system works smoothly as the PC version.

To access the mobile interface, Canadian players must connect the portable device or tablet to the Internet and type the Jackpotcity casino name on the browser. 

After testing the interface with a Vancouver IP on gtmetrix.com, we have concluded that the Jackpot city mobile casino has good speed, but it still needs improvements. To the same conclusion we have arrived while using the tool from developers.google.com. Even though this version is not excellent, gamers based in Canada can still benefit from it.

How to improve your chances of winning at Jackpotcity Canada?

  1. Start with a no deposit bonus.

In this Jackpotcity review, we have mentioned that this platform offers players the opportunity to claim a free spin offer, which does not require payment. It can be used to test out the Jackpotcity casino and improve gambling skills.

  1. Choose a title with high winning odds.

The games with a good winning percentage are Roulette and Blackjack. Even though the user doesn't have an extensive collection of such titles at its disposal, the ones provided can offer high winning odds. Another option is to focus on the Progressive Jackpot category.

  1. Take advantage of Demo Mode.

Jackpotcity Canada is among the few casinos which offer this free play mode. Use the categories mentioned above in this mode to gain more skills and benefit from it.


Strong points: The games provided are offered by Microgaming and Evolution Gaming, which guarantees a smooth gaming session without technical problems. There is a wide variety of Jackpot City bonus codes from no deposit free spins to tournaments. Before claiming an offer, players can test the games for free. Customer service is excellent as it takes as much as a minute to respond.

Weak points: The VIP programme is a basic one from which the user can only exchange loyalty points to bonus points. Moreover, if the user does not earn the necessary amount to upgrade a level within 60 days, the points earned will expire. The collection of titles is not impressive, offering only over 660 games. Most online casinos have a wagering requirement of 30 to 40 times, but Jackpotcity Canada has a playthrough of 50 times.

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4.5 /5
Look & Feel 4.5/5
Payout Speed 4/5
Games 4.4/5
Bonuses 4.6/5
Customer Service 4.7/5
Licensing 5/5
JackpotCity Casino logo
JackpotCity Casino
Canada flag

★ 50 No Deposit Spins + Welcome Package up to C$1600 + 50 Spins at JackpotCity Casino

Since 1998, JackpotCity Casino has entertained all Canadian players with games powered by Micrograming and Evolution Gaming and various types of promotions and tournaments.

Pros: Demo Mode available for games, mobile interface, Canadian payment methods

Cons: Live Chat is not available

After creating an account, 50 free spins, that do not require a deposit, will be automatically credited on Boom Galaxy. After making the first deposit of C$10 or more, you will unlock the 100% match bonus up to C$400. Plus, 50 free spins will be granted in a set of 10 for 5 days on Wild Scarabs. The package also contains 3 additional deposit offers, each of the same value as the first deposit bonus.

The following conditions apply for the above-mentioned offers:

  • The winnings from the deposit spins are capped at C$100 and no deposit spins at C$20;
  • To be eligible to withdraw the sign-up free spins a payment of more than C$10 is necessary;
  • The playthrough requirement contributes with a different percentage on each game category.
JackpotCity Casino logo
JackpotCity Casino
Canada flag

★ 100% First Deposit Bonus up to C$400 + 50 Free Spins on Wild Scarabs at JackpotCity Casino

At JackpotCity Casino, users shall be rewarded with a 100% match bonus up to C$400 and 50 free spins on Wild Scarabs, after making a first deposit. The spins will be credited in sets of 10 for 5 days.

For requesting a withdrawal, a wagering condition of 70x the bonus amount must be applied. So, if you deposit C$50 and receive C$50 in bonus credits, you must play a total of C$3500. After this requirement has been met, you may withdraw as much as 6x the first deposit amount and C$100 from the spin offer. The maximum bet allowed is C$8 per round and 50 cents per line.

To receive the deal you must:

  • Take it from this page;
  • Register by filling in your personal details;
  • Choose a payment method and deposit over C$10.

Use the details that we have provided you with, to make the best decision for you.

JackpotCity Casino logo
JackpotCity Casino
Canada flag

★ Deposit C$1 and Get 80 Chances on Mega Moolah

What the deal brings:

  • 80 rounds on Mega Moolah.

How it works:

After you’ve registered and deposited C$1, you’ll receive 80 turns. This bonus is exclusive for Mega Moolah’s Jackpot. To withdraw the winnings from this offer you must wager them 200 times. Opt-in required. If you’ve already claimed a spin bonus from another casino part of the group JackpotCity belongs to, you’ll not be able to get another one unless you’ve wagered the initial deposit for those deals 100 times.

You can claim this deal within 7 days since you’ve opened the account, after which it will no longer be available. You may still claim any upcoming promotions.

How you can claim it:

  • Select the promotion from the list;
  • Register;
  • Fund your account.

Gamble responsibly!

JackpotCity Casino logo
JackpotCity Casino
Canada flag

★ 50 Free Spins No Deposit at JackpotCity Casino

New Canadian players who register at JackpotCity Casino will receive 50 free spins.

To claim this promotion, gamblers must take it from our page as it is an exclusive offer and open an account at the casino by providing some personal information. Spins will be automatically credited on Egyptian Gems slot machine.

From this offer, players can cash out as much as C$20, but to activate the winnings, a payment of over C$10 is necessary. This bonus also comes with a playthrough requirement of 70 times the winnings generated from free spins.

Read the JackpotCity Casino terms & conditions carefully, before making a decision!

JackpotCity Casino logo
JackpotCity Casino
Canada flag

★ 50 Spins Worth C$5 With No Deposit at JackpotCity

Free things have always been a joy for anyone, and JackpotCity wants to offer this joy to its players: 50 Spins, worth C$5 with no deposit, and a value per spin of C$0.10.

Pros: MGA license, 24/7 customer support, wide range of payment options

Cons: Does not accept cryptocurrencies

To receive this bonus, all you need to do is sign up and create your account on JackpotCity, and claim your no deposit bonus.

Keep in mind that wagering is 50 times the bonus value and maximum cash out is C$100.

We've given you all the details so, if this sounds good to you, it might be time to have fun!


Please Note:

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