Music Hall Casino Review & Bonus Codes

Our Music Hall Casino review will clear any doubts that you might have about the platform. After reading it and gathering all the necessary information, deciding whether or not to join the casino will be way easier. Here, we discuss essential aspects like games, bonuses and payment methods. Let’s dive in!

The platform essentials

Music Hall Casino is part of Apollo Entertainment’s vast brand portfolio comprised of over 20 online casinos. It was launched in 2001 and runs on a Microgaming platform. Moreover, its services are licensed by three regulatory bodies: MGA, UKGC and Kahnawake. This ensures fair play and a safe gambling environment for all its Canadian players.

Unfortunately, the casino is not available on a browser version. So, if you want to use its services, you must download an external software. However, this only works on Windows operating systems. More exactly, on Windows 7, XP and Vista.

Getting used to the casino lobby

Because it works on external software, all casino actions are performed from the main lobby. These are some of its features:

• Dragging tabs into separate windows and re-ordering them.
• Resizing and stacking windows on top of each other.
• Click ‘+’ on the last tab to quickly view the lobby.
• Accessing games, account settings and the banking section.
• Viewing the available promotions and managing your loyalty points.

Playing responsibly

To help its customers avoid gambling addiction, the platform provides multiple responsible gaming tools. Here are some of them:

• Deposits limits (daily, weekly, monthly)
• Cooling-off periods (from 24 hours to 6 weeks)
• Self-exclusion (minimum 6 months)
• Referrals to problem gambling organizations

Asking for help

If you need guidance in claiming a bonus or encounter any issues along the way, you may reach out to customer support. Members of the support team are available 24/7 via live chat or email (support@crhelpdesk.com).

In addition to that, you can access a full casino guide explaining all the features available on the platform and an FAQ section. To do that, open the software and click the ‘Help’ icon at the bottom of the screen. 

Be aware: The software hasn’t been updated in the last few years, so it may have some lags and glitches.

What you need to get started

To create an account at Music Hall Casino, you must be at least 18 years old. Besides that, you agree to the following:

• Will use the casino’s services only for recreational purposes.
• Will not deposit funds from ill-gotten means.
• Will not use another person’s information to register on the site.
• Will create only one account.

Once you are ready to register, open the external software. A registration page will automatically pop up, and you will have to enter your personal details. This is what will be required:

• Your full name and date of birth
• Home address (including city, province and zip code)
• Email address
• Phone number

After completing all the required information, you will be given a random username.

Verify your information

At some point during the availability of the user agreement, you will have to send multiple identity verification documents. Usually, the casino will ask for a valid ID (e.g. passport, driving license), a utility bill or bank statement that shows your current address and proof of payment. What does this mean? That you must be the legitimate owner of the payment method you used to deposit funds. 

Tips: If you activate biometric login, your username will be saved on your current device. The casino is not responsible for verifying that the biometrics belong to the person accessing that device.

The available games 

Music Hall Casino Canada disposes of more than 800 gaming options provided by top-notch companies like Microgaming, Evolution, Foxium, Triple Edge Studios and many others.

These are the categories you can choose from:

• Video slots
• Classic slots
• Jackpots
• Table games
• Variety games (bingo, scratch cards)

The titles from each section can also be filtered according to different criteria. For example, the video slots category displays filters like ‘5-15 lines’, ‘20+ lines’, ‘megaspin’ and ‘bonus’.

Playing live casino games

Unlike other top gambling platforms, Music Hall Casino doesn’t have its live section in plain sight. You can find it in the ‘Tables’ category, under ‘Live Games’. Once you click on a product, a live lobby containing multiple games will pop up.

Each tab displays the minimum and maximum bet, as well as the number of players that are already in the game. Moreover, if you click the info icon, the game’s description along with a few rules will show up.

Tips: All games have an incorporated ‘Quick Deposit’ feature that allows you to credit your account without closing the session.

What about Music Hall Casino bonuses?

Canadian players who are just getting used to the online gambling environment may claim several Music Hall Casino bonuses that will boost their experience. But remember that each bonus is subject to certain terms and conditions. For example, you must meet a specific wagering requirement before being able to cash out.

Keep in mind that games have different wagering contributions. This is what we mean by that:

Let’s take a hypothetical example. Suppose you get a C$100 bonus with a 200x play-through requirement. When you play a game with a 50% contribution, you will have to place bets equal to C$40,000 before cashing out any bonus-related winnings.

Tips: Wagers made from both real and bonus funds count towards meeting the play-through conditions.

Be aware: All promotions expire within 60 days after being granted.

Managing casino transactions

Music Hall Casino transactions are completed in the ‘Bank’ sections. That is the place you access to credit your account and withdraw funds. Canadian players can deposit a minimum of C$10 via Visa, Mastercard, Interac, eCheck, Neosurf and multiple other methods.

In terms of withdrawal, the following cashout options are available: Visa, Mastercard, Interac e-Transfer, eCheck, Idebit, Instadebit, ecoPayz, Express Connect and MuchBetter. You may cash out a minimum of C$50 and a maximum of C$4,000 per week.

Once you request a withdrawal, it will enter a 2-day pending stage. During this period, you may cancel the request and the funds will return to your account balance. When the pending period is over, the casino will take between 1 and 3 days to process the cashout. Remember that this interval depends on your chosen payment method. For example, e-wallets are faster, while credit and debit cards are slower.

Be aware: Music Hall Casino Canada has the right to confiscate any funds suspected of being linked to fraudulent activities.

Music Hall Casino review: Closing remarks

Strong points: The casino offers plenty of gaming alternatives from different providers. There are multiple product categories to choose from, along with a wide selection of live games. Besides that, Canadian punters may deposit and withdraw funds with several payment methods. Moreover, there are no transactional fees involved.

Weak points: The casino’s software is quite outdated and has some noticeable lags and glitches. Apart from that, you cannot use its services on a browser, and the software is only available on Windows. This can be a huge disadvantage for members who are using other operating systems.