Music Hall Casino Review & Bonus Codes

Music Hall Casino Providers vs Other Casino Providers

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Meet Music Hall Casino

Music Hall Casino is part of Apollo Entertainment’s vast brand portfolio comprised of over 20 online casinos. It was launched in 2001 and runs on a Microgaming platform. Moreover, its services are licensed by Kahnawake Gaming Commission, UKGC and MGA. This ensures fair play and a safe gambling environment for all its Canadian players.

About the interface

The casino is not available on a browser version. So, if you want to use its services, you must download an external software. However, this only works on Windows operating systems. More exactly, on Windows 7, XP and Vista.

Because it works on external software, all casino actions are performed from the main lobby. These are some of its features:

• Dragging tabs into separate windows and re-ordering them.
• Resizing and stacking windows on top of each other.
• Click ‘+’ on the last tab to quickly view the lobby.
• Accessing games, account settings and the banking section.
• Viewing the available promotions and managing your loyalty points.

Overall the platform does not look very modern, as the design is outdated.

Register to get started

To create an account at Music Hall Casino, you must be at least 18 years old. Besides that, you have to agree to the following:

• To use the casino’s services only for recreational purposes.
• To not deposit funds from ill-gotten means.
• To not use another person’s information to register on the site.
• To create only one account.

Once you are ready to register, open the external software. A registration page will automatically pop up, and you will have to enter your personal details. This is what will be required:

• Your full name and date of birth
• Home address (including city, province and zip code)
• Email address
• Phone number

After completing all the required information, you will be given a random username.

Verify your information

The gaming site will require some documents to perform the KYC. Usually, it asks for a valid ID (e.g. passport, driving license), a utility bill or bank statement that shows your current address and proof of payment. All these documents must be clear and legible. In case these are incomplete, the gambling site has the right to require additional information.

If you activate the biometric login, the username and password will be saved on your current device. This means you can enter your account faster with the help of facial characteristics and fingerprints. The casino is not responsible for verifying that the biometrics belong to the person accessing the device.

The available games 

Music Hall Casino Canada disposes of more than 800 gaming options provided by top-notch companies like Microgaming, Evolution, Foxium, Triple Edge Studios and many others.

These are the categories you can choose from:

• Video slots
• Classic slots
• Jackpots
• Table games
• Variety games (bingo, scratch cards)

The titles from each section can also be filtered according to different criteria. For example, the video slots category displays filters like ‘5-15 lines’, ‘20+ lines’, ‘megaspin’ and ‘bonus’. All games have an incorporated ‘Quick Deposit’ feature that allows you to credit your account without closing the session.

Playing live casino games

Unlike other top gambling platforms, Music Hall Casino doesn’t have its live section in plain sight. You can find it in the ‘Tables’ category, under ‘Live Games’. Once you click on a product, a live lobby containing multiple games will pop up.

Each tab displays the minimum and maximum bet, as well as the number of players that are already in the game. Moreover, if you click the info icon, the game’s description along with a few rules will show up.

What about Music Hall Casino bonuses?

Those interested in Music Hall Casino bonuses can take advantage of a first deposit offer. However, keep in mind that each bonus is subject to certain terms and conditions. For example, you must meet a specific wagering requirement before being able to cash out.

Remember that games have different wagering contributions, such as:

Let’s take a hypothetical example. Suppose you get a C$100 bonus with a 200x playthrough requirement. When you play a game with a 50% contribution, you will have to place bets equal to C$40000 before cashing out any bonus-related winnings. Wagers made from both real and bonus funds count towards meeting the playthrough conditions.

Players should know that at this casino, all promotions expire within 60 days after being granted.

Loyalty program details

Join their loyalty scheme and take advantage of additional features by gathering points. To collect them, you simply have to make wagers. The scheme is divided into five levels that can be unlocked as follows:

Managing casino transactions

Canadian players can deposit a minimum of C$10 via Visa, Mastercard, Interac, eCheck, Neosurf and multiple other methods.

In terms of withdrawal, the following cashout options are available: Visa, Mastercard, Interac e-Transfer, eCheck, Idebit, Instadebit, ecoPayz, Express Connect and MuchBetter. You may cash out a minimum of C$50 and a maximum of C$ 9999 per day.

Once you request a withdrawal, it will enter a 2-day pending stage. During this period, you may cancel the request and the funds will return to your account balance. When the pending period is over, the casino will take between 1 and 3 days to process the cashout. Remember that this interval depends on your chosen payment method. For example, e-wallets are faster, while credit and debit cards are slower.

What to know before making a transaction?

Music Hall Casino Canada has the right to confiscate any funds suspected of being linked to fraudulent activities. Most times, the casino will process withdrawals via the same method used to make the initial deposit. Members that win a sum greater than the total deposits across all Casino Rewards partner platforms can only withdraw their winnings at a sum of a maximum of $4000 per week. Cashout request will not be processed until you pass all verification checks. 

Playing responsibly

To help its customers avoid gambling addiction, the platform provides multiple responsible gaming tools. Here are some of them:

• Deposits limits (daily, weekly, monthly);
• Cooling-off periods (from 24 hours to 6 weeks);
• Self-exclusion (minimum 6 months);
• Referrals to problem gambling organizations.

Those who share their household with persons under 18 years old can take advantage of minor restrictive tools such as Cyberpatrol, Cybersitter and Netnanny. By accessing the “Responsible Gambling” section you can also benefit from guidance and links for organizations that handle players with gambling addiciton.

Asking for help

If you need guidance in claiming one of the Music Hall Casino bonuses, you can  reach out to customer support via:

• Live chat available 24/7;
• Email: support@crhelpdesk.com;

The software hasn’t been updated in the last few years, so it may have some lags and glitches. In addition to that, you can access a full casino guide explaining all the features available on the platform and an FAQ section. To do that, open the software and click the ‘Help’ icon at the bottom of the screen. 

Music Hall Casino review: Closing remarks

The live chat feature is available 24/7. Besides that, Canadian punters may deposit and withdraw funds with several popular payment methods such as Interac and Neosurf. Moreover, there are no transactional fees involved. You can filter the slots using the number of paylines or the feature “bonus”.

The casino’s software is quite outdated and has some noticeable lags and glitches. Apart from that, you cannot use its services on a browser, and the software is only available on Windows. This can be a huge disadvantage for members who are using other operating systems.