Canada Accepted Canada

Location

  • Canada
  • Quebec
  • British Columbia
  • Ontario
  • Alberta
  • Manitoba
  • Nova Scotia
  • New Brunswick
  • Newfoundland and Labrador
  • Prince Edward Island
  • Northwest Territories
  • Yukon
  • Nunavut
Weiss Casino

Weiss Casino Bonus Codes, Deals & Expert Review

Weiss online casino is a one-stop-shop for everything casino related, starting from the 3,000+ real money slots and games on site. You’ve got a crypto-first payments system, a 24/7 live chat customer service support, and a detailed VIP programme that just keeps on giving. All this, tournaments, regular bonuses, and much more – all at a secure and reliable online casino.

Our Weiss Casino Ratings

Rating

4.3 / 5

Visit Weiss Casino
Bonuses
5/5
Loyalty
4/5
Licensing
3.5/5
Rate the Casino
Claire Said

Author

Updated:

Weiss Casino Bonuses and Offers

VIP List

4.9 / 5

Subscribers Only – Join Our VIP List to Get the Latest Offers

Subscribe to get the latest offers by email.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Bonus

300% UP TO 5 BTC + 70 FREE SPINS AT WEISS CASINO

Claim

Bonus code:

NOT REQUIRED

Wagering

40x

Min. Deposit

C$ 25

Max. Cashout

N/A

  • 1st deposit: 100% bonus up to 2 BTC + 20 free spins OR 125% bonus up to 5 BTC + 30 free spins
  • 2nd deposit: 75% bonus up to 1 BTC + 20 free spins
  • 3rd deposit: 100% bonus up to 2 BTC + 20 free spins

Bonus Details

This Weiss Casino offer is extremely easy to unlock. Simply sign up for an account and make a qualifying deposit of C$25 or more.

This offer comes with wagering requirements of 40x.

Pros & Cons

Pros

  • Extremely generous welcome package
  • Free spins included

Cons

  • Only available to crypto users

Bonus Verdict

We love this welcome bonus from Weiss Casino. The amounts being offered in deposit matches are truly eye-watering, and the free spins really sweeten the deal.

Just be sure you are comfortable with the 40x wagering requirements before you commit.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.

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Disclaimer Gambling Addiction

CasinoBonusCA takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.

Expired bonuses

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Bonus

UP TO 501 USDT + 60 FREE SPINS WITH WEISS CASINO WELCOME PACKAGE

Bonus code:

NOT REQUIRED

Wagering

60x

Min. Deposit

C$ 28

Max. Cashout

N/A

  • 1st deposit: 50% up to 125 USDT + 10 free spins
  • 2nd deposit: 25% up to 63 USDT + 10 free spins
  • 3rd deposit: 25% up to 63 USDT + 10 free spins
  • 4th deposit: 100% up to 250 USDT + 30 free spins

Bonus Details

This bonus is only available to new players signing up for a Weiss Casino account. There is no bonus code required for this offer, just sign up and make a qualifying deposit of 20 USDT or more. You will then unlock the first offer in the welcome package. You must playout each bonus completely before you can activate the next one in the package.

The wagering requirement for this offer is 60x and there is no maximum cashout. To find out which games can be played using the bonus, check out the terms and conditions on the Weiss Casino website.

Pros & Cons

Pros

  • Four separate offers
  • Free spins included
  • Low minimum deposits

Cons

  • High wagering requirements

Verdict

This is an extremely generous bonus for new Weiss Casino players. We love that the package is made up of four separate offers. The minimum deposit is low and there is no maximum win from the offer. It is worth noting, however, that there is a 60x wagering requirement. This is on the high side when it comes to casino offers.

*All deposits for this offer must be made using USDT.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
Bonus

UP TO 1,625 USDT + 100 FREE SPINS WITH WEISS CASINO WELCOME PACKAGE

Bonus code:

NOT REQUIRED

Wagering

60x

Min. Deposit

C$ 330

Max. Cashout

N/A

  • 1st deposit: 75% on first deposit up to 375 USDT + 20 free spins
  • 2nd deposit: 50% on second deposit up to 250 USDT + 20 free spins
  • 3rd deposit: 50% on third deposit up to 250 USDT + 20 free spins
  • 4th deposit: 150% on fourth deposit up to 750 USDT + 40 free spins

Bonus Details

You can unlock this bonus by signing up for a Weiss Casino account and making a deposit of 250 USDT. You will then unlock the first bonus in the welcome package. Once the first bonus is played out, you can deposit again to unlock the next offer. The bonus comes with a 60x wagering requirement and there is no max cashout.

Check the smallprint on the Weiss Casino website to find out which games the bonuses are valid on.

Pros & Cons

Pros

  • Huge bonuses for new players
  • Free spins included

Cons

  • 60x wagering requirements
  • High minimum deposit

Verdict

This is a very generous welcome offer. New casino players at Weiss Casino will be tempted to jump at a package this generous – and that’s completely understandable. However, before you avail of this offer, be sure you are comfortable with the 60x wagering requirement.

*All deposits for this offer must be made using USDT.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
Bonus

UP TO 450,000 USDT + 140 FREE SPINS WITH WEISS CASINO WELCOME PACKAGE

Bonus code:

NOT REQUIRED

Wagering

60x

Min. Deposit

C$ 500

Max. Cashout

N/A

  • 1st deposit: 100% up to 100,000 USDT + 30 free spins
  • 2nd deposit: 75% up to 75,000 USDT + 30 free spins
  • 3rd deposit: 75% up to 75,000 USDT + 30 free spins
  • 4th deposit: 200% up to 200,000 USDT + 50 free spins

Bonus Details

This offer will suit high rollers best. With a minimum deposit of 500 USDT, you’ll be able to unlock huge deposit bonuses up to 450,000 USDT. Once the first bonus has been completed, you can deposit again to unlock the next available bonus in the package.  Each bonus in the promotion has a 60x wagering requirement. There is no max cashout for this offer. We recommend you give the Ts and Cs a good read before committing.

Pros & Cons

Pros

  • Enormous deposit matched available
  • Four separate offers

Cons

  • Huge 500 USDT minimum deposit
  • High wagering requirements

Verdict

This offer should only appeal to real high rollers. The deposit matches are huge, but so is the minimum deposit. If you are not an experienced, high roller, we recommend you start with the C$20 deposit offer available at Weiss Casino instead. But if you came to spend big, then you’ve found the right bonus.

*All deposits for this offer must be made using USDT.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
Bonus

WELCOME PACK UP TO 450% + 140 FREE SPINS AT WEISS CASINO

Bonus code:

NOT REQUIRED

Wagering

60x

Min. Deposit

C$ 28

Max. Cashout

N/A

  • Up to 100% on first deposit up to 100,000 USDT + 30 free spins
  • Up to 75% on second deposit up to 75,000 USDT + 30 free spins
  • Up to 75% on third deposit up to 75,000 USDT + 30 free spins
  • Up to 200% on fourth deposit up to 200,000 USDT + 50 free spins

Bonus Details

First deposit

  • 50% on first deposit up to 125USDT + 10 free spins – Min. deposit: 20 USDT
  • 75% on first deposit up to 375 USDT + 20 free spins – Min. deposit: 250 USDT
  • 100% on first deposit up to 100,000 USDT + 30 free spins – Min. deposit: 500 USDT

Second deposit

  • 25% on second deposit up to 63 USDT + 10 free spins – Min. deposit: 20 USDT
  • 50% on second deposit up to 250 USDT + 20 free spins – Min. deposit: 250 USDT
  • 75% on second deposit up to 75,000 USDT + 30 free spins – Min. deposit: 500 USDT

Third deposit

  • 25% on third deposit up to 63 USDT + 10 free spins – Min. deposit: 20 USDT
  • 50% on third deposit up to 250 USDT + 20 free spins – Min. deposit: 250 USDT
  • 75% on third deposit up to 75,000 USDT + 30 free spins – Min. deposit: 500 USDT

Fourth deposit

  • 100% on fourth deposit up to 250 USDT + 30 free spins – Min. deposit: 20 USDT
  • 150% on fourth deposit up to 750 USDT + 40 free spins – Min. deposit: 250 USDT
  • 200% on fourth deposit up to 200,000 USDT + 50 free spins – Min. deposit: 500 USDT

Pros & Cons

Pros

  • Four separate bonuses in welcome package
  • Free spins included
  • Suitable for low and high stakes players

Cons

  • High wagering requirements
  • High deposit required for biggest bonus

Bonus Verdict

Weiss Casino has really gone above and beyond with this welcome package offer for new players. Depending on what amount you deposit, you can unlock bonuses worth up to 450,000 USDT. The minimum deposits vary, meaning it’ll suit players with big and small bankrolls. However, it is worth noting there is a 60x wagering requirement attached to the bonus.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.

Compare Weiss Casino Ratings, Bonus and Features

Weiss Casino

4.3 / 5

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3.9 / 5

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4.8 / 5

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4 / 5

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4.1 / 5

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4 / 5

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Weiss Casino House of Spades JackpotCity Casino MegaPari Casino SG Casino TikiTaka Casino
19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario.

Look & Feel

4.0

Look & Feel

4.5

Look & Feel

4.5

Look & Feel

3.0

Look & Feel

4.0

Look & Feel

4.0

Payout Speed

5.0

Payout Speed

4.0

Payout Speed

4.2

Payout Speed

5.0

Payout Speed

4.0

Payout Speed

3.0

Slot Games

5.0

Slot Games

4.0

Slot Games

5.0

Slot Games

5.0

Slot Games

4.5

Slot Games

5.0

Live Games

4.0

Live Games

3.5

Live Games

5.0

Live Games

4.0

Live Games

4.0

Live Games

5.0

Bonuses

5.0

Bonuses

4.0

Bonuses

5.0

Bonuses

3.0

Bonuses

5.0

Bonuses

4.0

Loyalty

4.0

Loyalty

4.0

Loyalty

4.8

Loyalty

3.0

Loyalty

3.5

Loyalty

3.5

Customer Service

4.0

Customer Service

4.0

Customer Service

4.5

Customer Service

5.0

Customer Service

4.0

Customer Service

4.0

Licensing

3.5

Licensing

3.5

Licensing

5.0

Licensing

4.0

Licensing

3.5

Licensing

3.5

How We Rate Weiss Casino | In-Depth Review

With so much choice out there, finding a reliable online casino in Canada can be challenging. It’s overwhelming to think about everything you need to check, such as customer support, payment methods, security protocols, bonuses for new and existing players, loyalty programmes and navigation.

This is why we’ve done the heavy lifting for you.

We put online casinos like Weiss through a comprehensive review process to ensure we only recommend secure and trustworthy brands.

Kick back and relax as you read this full Weiss Casino review. Learn about where it shines, where it lacks, and what benefits you can enjoy while playing your favourite games.

Weiss Casino Overview | Our Reviewers Found

Registration Process

1 min

KYC Process

1 day

Game Types

Live casino, Slots, Bingo, Mobile Games, Roulette, Baccarat, Blackjack, Craps, Video Poker

Live Games

100

Slots

3000

Deposit Methods

Multibanco, Litecoin, Ethereum, Dogecoin, Bitcoin Cash, Tether, Cardano, Binance, USD Coin, MasterCard, Visa

Withdrawal Methods

Multibanco, Litecoin, Ethereum, Dogecoin, Bitcoin Cash, Tether, Cardano, Binance, USD Coin, MasterCard, Visa

Min deposit

C$ 10

Bonus code

Not Required

Featured in

New Online Casinos 2024, Best Online Casinos

Protocol for Verifying the Accuracy of Data

Bonus claimed

Yes

Deposit sum

C$ 40

Deposit Methods

Multibanco

Game types played

Live casino, Slots, Roulette

Withdrawal sum

C$ 55

Last Checked

November 22, 2023

Registration Process Preview

Look & Feel 4 /5

The look and feel of an online casino is the first thing you notice, which is why we’ll start with this section. Weiss Casino is easy to navigate – you’ll find game categories and promotion tabs to the left of the screen and the more legal documents in the footer.

Weiss has a white background, which is tough on eyes that prefer darker screens but easy on those who prefer lighter colours. The loading speed is excellent, which makes the user experience all the better, regardless of the device or operating system.

How to log in at Weiss Casino

Here’s how to register at Weiss online casino in under 60 seconds:

  1. Click on the Sign Up button
  2. Type in your email address and create a strong password
  3. Read the relative documents and tick the box if you agree to the terms
  4. Compete the reCAPTCHA
  5. Click on ‘Create Account’
  6. Compete the registration form by typing in your birthday and entering your phone number

You can also sign up using your Firefox or Google account. Simply click on the icon and follow the prompts.

How to verify Weiss Casino account

Our review found that the Weiss Casino team may ask you to complete the KYC (Know Your Client) verification process at the deposit or withdrawal stage, or both if necessary. You’ll need to submit documents to verify your identity, address, and source of wealth. This process may take between 15 minutes and seven days to complete.

The KYC verification process is a requirement mandated by the Government of Curacao, Weiss Casino’s licensing body. It also complies with anti-money laundering legislation.

Verification documents

  • A copy of your passport or other identification document such as a government issued ID
  • A selfie holding your ID
  • A recent bank statement or utility bill

How to close Weiss Casino account

Here’s how to close your Weiss casino account should you wish to:

  1. Send an email to the customer service team at [email protected]
  2. Wait for a reply from the customer support team and confirm the closure of your account
  3. Weiss casino will refund any remaining balance into your original payment method providing there are no pending wagering requirements

If you decide to reopen your Weiss Casino account at any point, get in touch with the customer support team and they’ll restore your original account.

Desktop Preview

We found navigation to be smooth and easy while reviewing Weiss Casino. The main categories such as game types, promotions, and providers are in the main menu to the left of the screen, whereas the more legal tabs are in the page’s footer. These include links to the terms and conditions, KYC policy, and Responsible Gaming Policy.

The online casino’s background is white, which is great if you prefer lighter backgrounds. The live chat bubble is in the bottom right corner of the screen. This makes assistance easy to access regardless of where on the site you’re currently on.

Mobile Preview

Our Weiss Casino review found that the site’s developing team optimised the casino to be compatible with all devices. This means that you can use any Windows, Android, or iOS gadget to play your favourite games. You’ll need a stable internet connection (we recommend Wi-Fi) and access to a popular browser like Safari or Chrome.

From sign up to effecting payments, claiming bonuses, and contacting customer support, the user experience remains the same when switching devices. The graphics adapt to the screen you’re using, which is great as you can pick up where you left off at any time.

There is no dedicated Weiss Casino mobile app, which may be inconvenient for players who prefer to have apps on their phones.

However, you can create the illusion of a mobile app by downloading a browser shortcut onto your home screen. This gives you all the benefits of having a casino mobile app without using up much storage space.

Slot Games 5 /5

We found over 3,000 real money slots and games while reviewing Weiss Casino.

The games powered by over 25 top software providers like Big Time Gaming, NoLimit City, Booming Games, and Endorphina.

There are two filtering systems within the Weiss Casino lobby. The first is by game category, which you’ll find in the main menu. Clicking on ‘slots’ or ‘all games’ will direct you to the entire catalogue, which you can then narrow down by clicking on the provider filter or the ‘all types’ one. The latter will allow you to filter via new, hot, jackpot, fruits, recommended, or Megaways.

Best Weiss Casino slots

  1. Wanted Dead or a Wild
  2. Big Bamboo
  3. Stormforged
  4. Giga Jar
  5. Wild Bandito
  6. Story of Odin
  7. Book of Night Wolf
  8. Mental
  9. Book of Shadows
  10. Beer Collection 20 Lines

Highest RTP slots from Weiss Casino

  1. Razor Shark – 96.70%
  2. RIP City – 96.22%
  3. Rotten – 96.27%
  4. Chaos Crew – 96.30%
  5. Deadly 5 – 96.39%
  6. Outlaws Inc. – 96.23%
  7. Karen Maneater – 96.34%
  8. 4 Horsemen – 96.30%
  9. Wild Bounty Showdown – 96.75%
  10. Retro Tapes – 96.47%

Slots We Tested

Game Provider RTP
Butterfly StaxxNetEnt96.8 %
Christmas FlowersNetEnt96.3 %
Twin SpinNetEnt94.04 %
Hercules and PegasusPragmatic Play95.5 %
Madame DestintyPragmatic Play95.48 %

Slots Game Types

  • Video slots
  • Classic slots
  • Megaways slots
  • Progressive jackpots
  • Fixed jackpots
  • Bonus buy

There’s plenty to choose from in the Weiss Casino slots lobby. As far as themes vary from classic fruit slots to adventure, arctic, horror, and story-based slots with intense graphics, music, and sound effects.

When it comes to features, you’ve also got quite the selection to sift through. Experience Megaways slots, bonus buys, progressive jackpots, fixed ones, free spins, multipliers, and much more. The best part is that most of the slots are available in demo mode, meaning you can check the game out and experiment with the features without any financial commitment.

SlotsSlots

Live Dealer Games 4 /5

If you’re ready to roll out the red carpet, Weiss has a live casino filled with over 50 live dealer games. Enjoy variations of roulette, blackjack, baccarat, poker, and game show styled games. The live casino games are mainly by Ezugi, a well-known software provider in the iGaming industry.

There are no demo versions of live dealer games, but you can opt to observe a few rounds before pulling up a chair and sitting at the table. This will allow you to learn the ropes without having to stake real cash. You can also ask the croupier any questions you may have by using the in-game chat feature.

Live casinoLive casino
RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
CrapsCraps
Video PokerVideo Poker

Live roulette at Weiss Casino

Type of Roulette Game Provider

Prestige Auto Roulette Live

Ezugi

From Casino Marina Roulette Live

Ezugi

Speed Roulette Live

Ezugi

Live blackjack at Weiss Casino

Type of Blackjack Game Provider

Unlimited 21 Blackjack Auto Split Live

Ezugi

Blackjack Gold 4

Ezugi

Spanish Unlimited Blackjack

Ezugi

Live baccarat at Weiss Casino

Type of Baccarat Game Provider

Fiesta Baccarat live

Ezugi

Super 6 Baccarat

Ezugi

No Commission VIP Speed Cricket Baccarat Live

Ezugi

Weiss Casino table games

  • Blackjack
  • Baccarat
  • Poker

If you’re more of a traditional casino player, you’ll find over 90 engaging table games at Weiss Casino. These include blackjack, baccarat, poker. Enjoy games like Bonus Poker, Baccarat Supreme, Caribbean Hold ‘Em, and Jacks or Better Multihand. There’s also a selection of other popular casino games like Wheel of Fortune and Aces & Eights. We did not find any roulette table games available at Weiss.

The table games are by top industry providers like Play’n GO, BetSoft, and One Touch interactive. Each game has an RNG (Random Number Generator) that is audited regularly to ensure you get a random and fair result every time.

Payments 5 /5

Multibanco Multibanco
Litecoin Litecoin
Ethereum Ethereum
Dogecoin Dogecoin
Bitcoin Cash Bitcoin Cash
Tether Tether
Cardano Cardano
Binance Binance
USD Coin USD Coin
MasterCard MasterCard
Visa Visa

Weiss is a cryptocurrency casino. Although you will find fiat payment methods like Interac and credit cards, the principal form of payments is cryptocurrency.

There are 15 currencies to choose from, including top names like Bitcoin, Ethereum, USDTT Tether TRC-20, and Litecoin.

The site’s main currency is USDT, meaning your deposit or withdrawal will be converted during the transaction process.

Weiss Casino deposit process

  1. Click on the green deposit button in the top right corner of the screen
  2. Select your preferred payment method
  3. Type in the amount you with to deposit (this will be in USDT; you will see the conversion into your selected currency below)
  4. Go through the prompts and fill in any required information
  5. Wait for your deposit to reach your casino account

What is the Weiss Casino minimum deposit?

The minimum deposit required at Weiss casino online is C$10. This means that the minimum amount depends on the currency you choose. Keep in mind that the conversion is in United States Dollars when using fiat deposit methods, not Canadian Dollars.

Weiss Casino withdrawal process

Here’s how to withdraw funds from your Weiss casino account:

  1. Click on the green deposit button
  2. Click on the ‘withdraw’ tab at the top of your wallet
  3. Select your preferred withdrawal method
  4. Type in the amount you wish to withdraw
  5. Follow the prompts and confirm your withdrawal
  6. Wait for your funds to arrive in your account

You will need to make a deposit to get access to the withdrawal methods. However, to comply with anti-money laundering legislation, you will typically need to use the same payment method you used for your deposit to withdraw.

Weiss Casino withdrawal time

Weiss casino online will generally process your withdrawal within 10 minutes of you making the request. Having said that, there may be cases when this may take longer, such as in the case of verification protocols. This time is added on to any time your payment provider needs to process your funds. For example, cryptocurrency providers are typically instant but bank transfers may take up to ten working days to appear in your account.

Reasons for Weiss Casino payout problems

  • You have not successfully completed bonus wagering requirements
  • You requested to withdraw less than the minimum amount
  • You have reached your daily, weekly, or monthly withdrawal limit
  • Your account is pending verification documents
  • Your account may be blocked due to pending documents or suspicious activity

Weiss Casino fees

While reviewing Weiss casino, we found that the site doesn’t charge for transactions. However, you may be subject to charges if you attempt to withdraw your deposit without wagering it at least once or if you request a withdrawal that is lower than the minimum. In these cases, Weiss casino will get in touch with you to inform you of these charges beforehand.

Payments verdict

  • Payout time: Typically ten minutes, longer if verification checks are required
  • Payment methods: Ten cryptocurrency providers, credit cards, Interac
  • Payout limits: Depends on the payment provider
  • Overall verdict: Weiss casino offers a crypto-first payments system that offers major names like Bitcoin and Ethereum. However, the only site currency is USDT, meaning currency conversion is necessary while performing transactions. No charges apply at Weiss casino with the exception of specific circumstances

Weiss Casino Payments vs Other Casino Payments

Weiss CasinoCleopatra CasinoCryptoBet CasinoQuatro CasinoFireVegas CasinoConquestador CasinoGaming Club CasinoLottomart Casino
Interac
Visa
Instadebit
eCheck
iDebit
Paysafecard
Apple Pay
MuchBetter
Flexepin
MasterCard

Licensing & Security 3.5 /5

If there’s one element of online casinos that makes the top of the importance list, it’s security. Nothing trumps having your mind at rest when depositing funds online, which is why we make sure to only recommend secure online gambling sites like Weiss casino.

Part of our review system includes checking that the license is valid, that the customer support is efficient, and that the payment methods are legit. We also dive into responsible gaming tools and overall security protocols.

Weiss casino Trustworthiness Details

Company

Taktonum Group N.V.

Year of establishment

2023

Company Registration Number

159208

Address

Abraham de Veerstraat 9, Curacao

  • Curacao Curacao

Is Weiss Casino Legit?

Yes. Weiss Casino is 100% legit. The Government of Curacao is the regulatory body that monitors Weiss casino online. This is a reputable licensing body that manages several online casinos in many countries around the world, including in Canada.

The enterprise mandates strict security protocols such as the KYC verification process mentioned earlier, high tech SSL encryption, and strong password protection. The enterprise also enforces RNG audits to ensure the games are fair and random.

You’ve then got responsible gaming tools, which adds to Weiss Casino’s reliability. You’ve got information about deposit limits, self-exclusions, self-assessments, and links to relative organisations. The customer support team is also highly trained to help you keep your gambling in check.

Is Weiss Casino safe?

Weiss casino takes several measures to protect you and your personal information while playing on site. Here are some of the features you can expect to encounter:

  • SSL encryption: Weiss online casino uses 218-bit SSL encryption technology to manage your personal data. The casino stores information in secure servers which only a handful of authorised personnel have access to.
  • GamCare: One of the few organisations Weiss casino recommends to help control your gambling. You’ll also find links to organisations like BeGambleAware, Gamblers Anonymous, and Gambling Therapy.

Customer Service 4 /5

The customer support channels we found at Weiss Casino online include live chat, email, phone, and Instagram. You’ll also find the email address of the regulatory body on the ‘Contacts’ page.

There are no FAQs on site, which is slightly inconvenient. However, the live chat is available around the clock, so someone’s always there to help when you need it. The Instagram page gives more information about promotions, special offers, and tournaments.

How to contact Weiss Casino

If you’re contacting the customer support team via live chat, simply click on the avatar in the lower right corner of the screen and click on the cloud. A customer support agent will be with you within a few seconds. You’ll even see a picture, which I think personalises the experience even more.

If you’d rather use the phone customer support option, simply type the digits into your phone and wait. Keep in mind that you may incur charges when using this channel, especially if you are calling internationally.

How we tested customer support

Part of our Weiss Casino review was to test the customer support channels, and we must say we were pleased with the outcome. The live chat agents respond almost instantly. They are friendly, knowledgeable, and professional, so we needed little to no further clarification or follow up questions.

Customer support verdict

  • Response time: Within a few seconds for initial contact and follow ups
  • Staff availability: Phone, email, and live chat customer support channels are available 24/7
  • Overall experience: Weiss Casino has a strong customer support system despite the lack of FAQs. The live chat agents are quick to respond and are thorough in their answers, which makes contacting them a pleasant experience.
Phone:
Yes
Live chat:
Yes, 24/7

Loyalty 4 /5

You’ll collect points and tokens during your time at Weiss Casino, which contribute to your VIP level. There are 30 levels in all, each one with added benefits such as a gift, weekly and daily cashbacks, and Play2Earn points. Some of your bonuses come with wagering requirements whereas others are wager free (this depends on the achieved VIP level). The VIP programme ties directly to the Play2Earn system, which is there to reward you with shares of Weiss online casino and its profits.

VIP levels & benefits

Level Benefits

Level 1

Total Score: 0

·       Play2Earn x 200

Level 2

Total Score: 10

·       10 WEFT gift

·       5% weekly cashback (60x wagering requirements)

·       Play2Earn x 250

Level 3

Total Score: 30

·       20 WEFT gift

·       5% weekly cashback (60x wagering requirements)

·       Play2Earn x 300

Level 4

Total Score: 100

·       50 WEFT gift

·       5% weekly cashback (60x wagering requirements)

·       Play2Earn x 350

Level 5

Total Score: 200

·       100 WEFT gift

·       5% weekly cashback (60x wagering requirements)

·       Play2Earn x 400

Level 6

Total Score: 400

·       200 WEFT gift

·       10% weekly cashback (60x wagering requirements)

·       Play2Earn x 450

Level 7

Total Score: 1,000

·       500 WEFT gift

·       10% weekly cashback (60x wagering requirements)

·       Play2Earn x 500

Level 8

Total Score: 2,000

·       1,000 WEFT gift

·       10% weekly cashback (60x wagering requirements)

·       Play2Earn x 550

Level 9

Total Score: 3,500

·       1,500 WEFT gift

·       10% weekly cashback (60x wagering requirements)

·       Play2Earn x 600

Level 10

Total Score: 5,500

·       2,000 WEFT gift

·       10% weekly cashback (60x wagering requirements)

·       Play2Earn x 650

Level 11

Total Score: 8,500

·       3,000 WEFT gift

·       3% daily cashback (no wagering requirements)

·       10% weekly cashback (60x wagering requirements)

·       Play2Earn x 700

Level 12

Total Score: 12,500

·       4,000 WEFT gift

·       3% daily cashback (no wagering requirements)

·       10% weekly cashback (60x wagering requirements)

·       Play2Earn x 750

Level 13

Total Score: 17,500

·       5,000 WEFT gift

·       3% daily cashback (no wagering requirements)

·       10% weekly cashback (60x wagering requirements)

·       Play2Earn x 800

Level 14

Total Score: 23,500

·       6,000 WEFT gift

·       3% daily cashback (no wagering requirements)

·       10% weekly cashback (60x wagering requirements)

·       Play2Earn x 850

Level 15

Total Score: 30,000

·       7,000 WEFT gift

·       3% daily cashback (no wagering requirements)

·       10% weekly cashback (60x wagering requirements)

·       Play2Earn x 900

Level 16

Total Score: 40,000

·       10,000 WEFT gift

·       3% daily cashback (no wagering requirements)

·       20% weekly cashback (60x wagering requirements)

·       Play2Earn x 950

Level 17

Total Score: 55,000

·       15,000 WEFT gift

·       3% daily cashback (no wagering requirements)

·       20% weekly cashback (60x wagering requirements)

·       Play2Earn x 1,000

Level 18

Total Score: 75,000

·       20,000 WEFT gift

·       3% daily cashback (no wagering requirements)

·       20% weekly cashback (60x wagering requirements)

·       Play2Earn x 1,050

Level 19

Total Score: 100,000

·       25,000 WEFT gift

·       3% daily cashback (no wagering requirements)

·       20% weekly cashback (60x wagering requirements)

·       Play2Earn x 1,100

Level 20

Total Score: 130,000

·       30,000 WEFT gift

·       3% daily cashback (no wagering requirements)

·       20% weekly cashback (60x wagering requirements)

·       Play2Earn x 1,150

Level 21

Total Score: 170,000

·       40,000 WEFT gift

·       4% daily cashback (no wagering requirements)

·       25% weekly cashback (60x wagering requirements)

·       Play2Earn x 1,200

Level 22

Total Score: 220,000

·       50,000 WEFT gift

·       4% daily cashback (no wagering requirements)

·       25% weekly cashback (60x wagering requirements)

·       Play2Earn x 1,250

Level 23

Total Score: 280,000

·       60,000 WEFT gift

·       4% daily cashback (no wagering requirements)

·       25% weekly cashback (60x wagering requirements)

·       Play2Earn x 1,300

Level 24

Total Score: 350,000

·       70,000 WEFT gift

·       4% daily cashback (no wagering requirements)

·       25% weekly cashback (60x wagering requirements)

·       Play2Earn x 1,350

Level 25

Total Score: 430,000

·       80,000 WEFT gift

·       4% daily cashback (no wagering requirements)

·       25% weekly cashback (60x wagering requirements)

·       Play2Earn x 1,400

Level 26

Total Score: 525,000

·       90,000 WEFT gift

·       5% daily cashback (no wagering requirements)

·       30% weekly cashback (60x wagering requirements)

·       2% weekly cashback (no wagering requirements)

·       Play2Earn x 1,450

Level 27

Total Score: 620,000

·       100,000 WEFT gift

·       5% daily cashback (no wagering requirements)

·       30% weekly cashback (60x wagering requirements)

·       2% weekly cashback (no wagering requirements)

·       Play2Earn x 1,500

Level 28

Total Score: 730,000

·       110,000 WEFT gift

·       5% daily cashback (no wagering requirements)

·       30% weekly cashback (60x wagering requirements)

·       3% weekly cashback (no wagering requirements)

·       Play2Earn x 1,550

Level 29

Total Score: 850,000

·       120,000 WEFT gift

·       5% daily cashback (no wagering requirements)

·       30% weekly cashback (60x wagering requirements)

·       3% weekly cashback (no wagering requirements)

·       Play2Earn x 1,600

Level 30

Total Score: 1,000,000

·       130,000 WEFT gift

·       5% daily cashback (no wagering requirements)

·       30% weekly cashback (60x wagering requirements)

·       5% weekly cashback (no wagering requirements)

·       Play2Earn x 1,650

Play2Earn Loyalty

Each real money bet you place at Weiss Casino online rewards you with tokens. You can choose to earn and multiply them by playing the games within the lobby, or hold them for a share of the casino’s income. You can earn these through rackback for each bet or by purchasing them using your casino balance. You can see your token balance in your account.

Where Does Weiss Casino Shine?

  • 24/7 customer support available via phone, live chat, and email
  • Over 3,000 real money slots and games to choose from
  • Four-part welcome package including match bonuses and free spins
  • Unique WEFT token programme that offers players company shares
  • Cryptocurrency payments offer added security and reliability

Where Does Weiss Casino Fall Short?

  • The KYC process takes up to seven days to complete
  • There are no FAQs or on site customer support available

What Is Weiss Casino Best For?

Weiss Casino has got a lot going for it, but I’d say the loyalty programme takes the cake. The fact that the online casino has got its own WEFT token programme makes it unique as you’re investing in the company as you play your favourite games. Then there’s the cashbacks too, which everybody loves.

Is Weiss Casino Right for You?

It’s clear to see why Weiss is so popular among Canadian online casino players. You’ve got a catalogue of over 3,000 engaging slots and games by 25 providers like Hacksaw Gaming and Booming Games to start off with. Such a large selection guarantees something to suit everyone’s taste.

Then there’s the crypto-first payments system. We like the fact that it caters for regular currency players too as it means the online casino cares about everyone. Having said that, we’re not major fans of having to convert every transaction to USDT, but it’s not a big deal.