Canada Accepted Canada

Location

  • Canada
  • Quebec
  • British Columbia
  • Ontario
  • Alberta
  • Manitoba
  • Nova Scotia
  • New Brunswick
  • Newfoundland and Labrador
  • Prince Edward Island
  • Northwest Territories
  • Yukon
  • Nunavut
Players Palace Casino

Players Palace Casino Bonus Codes, Offers and Review for 2024

In our Players Palace Casino review, we uncover our findings related to withdrawal time, games and login process, and look closely at the Players Palace Casino bonuses available to Canadian customers.

Our Players Palace Casino Ratings

Bonuses
4/5
Loyalty
5/5
Licensing
3.5/5
Rate the Casino
Hailey Campbell

Casino expert

Updated:

Players Palace Casino Bonuses and Offers

VIP List

4.9 / 5

Subscribers Only – Join Our VIP List to Get the Latest Offers

Subscribe to get the latest offers by email.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Bonus

★ 100% UP TO C$150

Claim

Bonus code:

NOT REQUIRED

Wagering

First deposit bonus: 200 x Bonus

Min. Deposit

C$ 10

Max. Cashout

First deposit bonus: NA

The casino:

Players Palace is a brand of Casino Rewards. It operates under three regulatory bodies: the UKGC, the MGA, and the Kahnawake Gaming Commission.

Pros: Numerous payment methods, including Interac; 24/7 customer support;

Cons: There are only 550 games.

The offer:

As a new player, you may redeem a welcome package totaling C$500. It consists of three match bonuses:

  1. 100% up to C$150;
  2. 50% up to C$200;
  3. 25% up to C$150.

What to know when playing:

The first two deposits come with 200x wagering requirements. For your third match offer, you must wager the funds 30 times. The casino will verify your account after every deposit. Also, you cannot withdraw funds while having an active promotional balance.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.

Top Players Palace Casino Bonus Alternatives

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30x W

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C$ 0

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N/A

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C$ 0

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C$20

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Min. Deposit

C$ 0

Max. Cashout

C$100

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Disclaimer Gambling Addiction

CasinoBonusCA takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.

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Players Palace Casino Legzo Casino Wiz Slots Casino PartyCasino Izzi Casino Betvictor Casino
19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario.

Look & Feel

3.5

Look & Feel

4.0

Look & Feel

4.5

Look & Feel

4.0

Look & Feel

4.5

Look & Feel

4.0

Payout Speed

4.5

Payout Speed

4.0

Payout Speed

3.7

Payout Speed

4.4

Payout Speed

4.8

Payout Speed

4.0

Slot Games

3.0

Slot Games

5.0

Slot Games

4.0

Slot Games

Slot Games

5.0

Slot Games

Live Games

1.0

Live Games

3.0

Live Games

4.5

Live Games

Live Games

5.0

Live Games

Bonuses

4.0

Bonuses

5.0

Bonuses

3.0

Bonuses

4.3

Bonuses

4.0

Bonuses

3.8

Loyalty

5.0

Loyalty

4.0

Loyalty

1.0

Loyalty

Loyalty

5.0

Loyalty

Customer Service

4.5

Customer Service

4.0

Customer Service

4.0

Customer Service

4.1

Customer Service

4.5

Customer Service

4.0

Licensing

3.5

Licensing

4.0

Licensing

3.0

Licensing

5.0

Licensing

3.1

Licensing

5.0

How We Rate Players Palace Casino | In-Depth Review

When we find, test, and review Canadian online platforms, we aim to provide players with the tools they need to make an informed decision. Our structured process includes evaluating several factors the site offers, from signing up to cashing out.

We fine-comb the games lobby, the platform’s ease of use, the slot collection, available software providers, the loyalty program, live dealer titles, and overall look and feel. In addition, we understand the importance of online security for Canadian players and, therefore, test and analyse the operator’s security measures, banking options, speed and process of payouts.

Last but not least, we go undercover to experience the operator as a client would. We meticulously judge and test the customer care team’s efficiency, knowledge, and quality of care. Our aim with this approach is to maintain the current quality standard of the gambling market in Canada and provide an honest and transparent review of our findings.

We followed our thorough methodology for this Players Palace Casino review. Moreover, we claimed some Players Palace Casino bonuses, completed wagering requirements, and evaluated the promotions.

Players Palace Casino Overview | Our Reviewers Found

Registration Process

2 mins

KYC Process

1-2 days

Game Types

Slots, Scratchcards, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Table games, Video Poker

Live Games

0

Slots

550

Deposit Methods

Ecopayz, Neosurf, JCB, Google Pay, MasterCard, Flexepin, MuchBetter, Apple Pay, Paysafecard, iDebit, eCheck, Instadebit, Visa, Interac

Withdrawal Methods

Bank Transfer, JCB, Neosurf, MuchBetter, iDebit, Instadebit, Ecopayz, Interac, MasterCard, Visa

Min deposit

C$ 10

First Deposit Bonus

up to $500

Bonus code

Not Required

Featured in

Best Online Casinos

Protocol for Verifying the Accuracy of Data

Bonus claimed

Yes

Deposit sum

C$ 10

Deposit Methods

Visa

Game types played

Slots

Withdrawal sum

$0

Last Checked

April 4, 2023

Registration Process Preview

Look & Feel 3.5 /5

The platform mirrors an experience similar to a night out in the circus. The backdrop is white with a red banner, gold finishes, and splashes of orange. You get a feel for the mysterious and magical – promising a fun gambling experience.

The interface is clean, and the layout is simple, whether you play from your PC or mobile device. The mobile version of the gambling site is easy to navigate with the same layout as the platform’s desktop version.

How to complete the Players Palace Casino login process?

  1. Click on the green ‘Click Here To Play Now’ box in the centre of the page.
  2. Enter your first and last name and email address, then press Next.
  3. Select a password between 4 and 20 characters.
  4. Confirm your date of birth and your gender.
  5. Confirm your address and currency, then click Next.
  6. Finally, enter your mobile number and occupation.
  7. Tick the box to opt-in to activate your Players Palace Casino bonuses.
  8. Click the Access Bonus Here button.

While the log-in form will automatically remember the username, it’s best for you to store it in a secure location in case you want to play on a separate device or browser.

How to verify Players Palace Casino account?

  1. Login on the platform using your provided username and chosen password.
  2. Navigate to the Help section at the bottom right of the page.
  3. Select “Account activation/Verification” from the “Select your query” drop-down menu.
  4. Then, click on the email link in the black block.
  5. Allow the site to open your Mail application.
  6. Supply your account username and specify that you would like to verify your account.
  7. Attach all the needed documentation for the KYC process.

You will get notified of successful verification or if anything further is required.

KYC documents

  • National Identity Card
  • Valid Passport
  • Valid Driving Licence
  • Recent utility bill
  • Recent bank statement

How to close your casino account? 

  1. Log into your account.
  2. Withdraw all available funds from your betting account.
  3. Click on “Help” at the bottom right corner of the page.
  4. Select “Other account query” and click on the email link in the black block.
  5. Allow the site to open your Mail application.
  6. Supply your account username and your intent to close your account.
  7. The customer care team will confirm via email when your account has been closed.

Desktop Preview

The minimalistic use of icons is practical and focuses on the essential menu options for instant play. The search bar at the top of the page makes it easy to find your favourite games. Search by inserting the name of the game you are looking for.

Next to the search field, you will find the “Deposit” button and an avatar next to that. Click on it to easily access the My Account section and Settings tab.

At the bottom of the webpage, your shortcut keys are Promotions, Loyalty, Games, Bank, and Help section. Click on the Games icon to see the available slots, progressive jackpots, table games, video pokies, and more!

For an enhanced experience, you can download the desktop app for your PC. You will find the link for the desktop app under the Settings tab next to the My Accounts section.

Mobile Preview

The mobile version of this platform is easy to use and equipped with all the shortcuts you need. HTML5 technology enables the website to deliver the same immersive gaming experience as on a PC.

You can access your account from any Android or iOS mobile device by using your favourite mobile browser. This way you can experience all of the games and promotions you enjoy on desktop via your mobile. On the mobile version of the site, you can add your biometrics for quicker login and an added layer of protection.

Players Palace Casino Mobile App Review

There is currently no mobile app available for this Canadian site. Still, players can enjoy the same high-quality gaming experience via any iOS or Android mobile browser.

Slot Games 3 /5

Since its launch in 2006, this operator has built up a great selection of over 550 high-quality games. The platform is powered by Microgaming, enabling players from Canada to access a fair library of mostly Microgaming slot games, with a few exceptions.

The standard paylines you’ll find when playing these slots is 25+ and there are many exciting themes to choose from too. The options are vast, despite the small slot library. Their focus is more on providing players with a quality experience than overloading the choice of slots and games. If you’re searching for a specific slot to play, start typing in the search bar and the suggested slots will pop up.

While there are no demo games or pop-up info blocks available for the slots, you can load each game without placing a bet to view the paytable and theme.

We suggest installing the Player Palace application software to get the most online gaming experience. This app, however, is not a requirement but merely serves to enhance your availability of titles in the lobby section. The installation link is next to the My Account tab in the Setting section. Before making your first deposit, make use of the demo version of the games to get a feel for the slots.

Best Players Palace Casino slots

  1. Mega Moolah
  2. Immortal Romance
  3. Cash Splash
  4. Break da Bank Again
  5. Starlite Fruits
  6. Mr & Mrs Spy
  7. Cash ‘N Riches Megaways
  8. Fruit Fiesta
  9. Mega Vault Millionaire
  10. Atlantean Treasures Mega Moolah

Highest RTP slots from Players Palace Casino

  • Classic 243 – 97%
  • Mega Vault Millionaire – 96.92%
  • Immortal Romance – 96.86%
  • Banana Drop – 96.70%
  • Queen of the Crystal Rays – 96.7%
  • Thunderstruck II – 96.65%
  • Diamond King – 96.44%
  • Mr & Mrs Spy – 96.11%
  • Squealin Riches Lock ‘N Win – 96.05%
  • Starlite Fruits – 96%

Slots We Tested

Game Provider RTP
108 HeroesGames Global96.56 %
Temple of TutJust For the Win96.01 %
Avalon IIGames Global97 %
Untamed Giant PandaGames Global96.4 %
Break Da Bank AgainGames Global95.43 %

Slots Game Types

  • Exclusive Games – 13
  • Classic Slots – 11
  • Progressive Jackpots – 9
  • Megaways – 6

Many video slots, jackpots, and several themed slots are on offer. In the For You section, you will find slots categorized according to Featured, New, Exclusive Games, Hot Games, and Cold Games. In addition, slots can be sorted according to three reels, five reels, 1-20 Paylines, and 25+ Paylines.

SlotsSlots
JackpotsJackpots
Classic SlotsClassic Slots

Live Dealer Games 1 /5

There are currently no Live Casino games available on this Canadian website. However, you are welcome to try the RNG Real Dealer games.

They are similar to live dealer games that mimic all the action with a pre-recorded video using actual live dealers. You can find these games under the Tables section, including Vinnie Jones titles, Real Roulette with Holly, Real Spooky Roulette, and Dealers Club Roulette.

RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
Table gamesTable games
Video PokerVideo Poker

Table games 

  • Roulette
  • Blackjack
  • Baccarat

Besides the above table games, there are 25+ video pokies and various bingo, video bingo, and scratch card games. If you like arcade games, there are a few you can enjoy playing.

Other table game options like Dragon Tiger, Sic Bo, Turbo Fortune, Wheel of Winners and Match Day are also in the mix. Here you can find a selection of Real Dealer games and Progressive Jackpot games in poker, roulette, and blackjack.

Payments 4.5 /5

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
MasterCard C$ 10 No limit C$ 50 No limit 1-3 days
Visa C$ 10 No limit C$ 50 No limit 1-3 days
Ecopayz C$ 10 No limit C$ 50 No limit Instant
Paysafecard C$ 10 No limit N/A N/A N/A
Instadebit C$ 10 No limit C$ 50 No limit 1 day
Neosurf C$ 10 No limit C$ 50 No limit Instant
iDebit C$ 10 No limit C$ 50 No limit Instant
Apple Pay C$ 10 No limit N/A N/A N/A
Flexepin C$ 10 No limit N/A N/A N/A
Interac C$ 10 No limit C$ 50 No limit 1 day
eCheck C$ 10 No limit N/A N/A N/A
MuchBetter C$ 10 No limit C$ 50 No limit Instant
JCB C$ 10 No limit C$ 50 No limit 1-3 days
Google Pay C$ 10 No limit N/A N/A N/A
Bank Transfer N/A N/A C$ 300 No limit 2-7 days

There are plenty of payment methods that you can choose from, including Interac, bank transfers, credit and debit cards, e-wallets such as MuchBetter and ecoPayz, and Paysafecard vouchers.

Players Palace Casino deposit process 

  1. Click the Deposit button to get started.
  2. Select the deposit method of your choice.
  3. Insert the amount you want to deposit and click Next.
  4. Redeem your Players Palace Casino bonuses.
  5. Enter your account details or eWallet address and click on the orange Deposit button.

What is the Players Palace Casino minimum deposit?

Canadian players can deposit as little as $10, no matter the chosen deposit method. This amount is quite low, and is accessible to high rollers and casual players alike.

Players Palace Casino withdrawal process 

  1. Log into your account with your provided username and chosen password.
  2. Click the “Bank” button on the casino software interface.
  3. Select the “Withdrawal” tab within the banking pages. This button is on the left of the screen.
  4. Enter the amount you would like to withdraw.

Please note that you may need to select your PMOP (Preferred Method Of Payment) from the drop-down menu. This restriction is because some of their financial processors do not allow credit card refunds. If this is the case, complete all fields relevant to your PMOP.

Depending on the selected payment method, you’ll receive your winnings within 1-10 working days. Contact the Players Palace support team if there are any issues.

Players Palace Casino withdrawal time

Depending on the banking method you choose, withdrawals can take 24 hours or more. Additional verification checks will apply if you withdraw for the first time (or if you use a new withdrawal method). These checks may take up to 5-7 working days.

Reasons for payout problems

  • Your billing information does not match the info specified in your chosen banking method.
  • The internet connection interrupted your withdrawal.
  • You have exceeded your daily/monthly withdrawal limit.
  • You still need to fulfil the bonus wagering requirements.
  • You have entered the banking information incorrectly.
  • Your account is not verified.

Casino fees

There are no fees charged for making a deposit. All other withdrawal methods are free except when using Direct Bank Transfer; you will be charged $50 and $100 if the withdrawal is over $3000.

Players Palace Casino Payments vs Other Casino Payments

Players Palace CasinoBetvictor CasinoJustBit CasinoJet CasinoLyra CasinoHugo CasinoYukon Gold CasinoCrazePlay
Interac
Visa
Instadebit
eCheck
iDebit
Paysafecard
Apple Pay
MuchBetter
Flexepin
MasterCard

Licensing & Security 3.5 /5

Before we recommend an operator, we ensure that it fulfils all the criteria for licensing, safety, secure payments and games. This Players Palace Casino review offers more information on the trustworthiness of this platform.

Trustworthiness Details

Company

Apollo Entertainment Limited

Year of Establishment

2007

No. of Employees

Not Disclosed

Accepted Currencies

CAD, EUR, GBP, USD

Registration Number

C45483

Address

122, Andrea Debono Street, Naxxar, Malta

Kahnawake Gaming Commission Kahnawake Gaming Commission
Active

Is Players Palace Casino Legit?

The operator is legitimate, and follows the regulations imposed by Kahnawake Gaming Commission. This is meant to protect players and keep the industry up to high standards. Moreover, the license also ensure fair play and responsible gaming.

Is Players Palace Casino safe?

The casino is safe from any threats, as it uses advanced algorithms to encode the information you share with the operator. Moreover, if you find yourself in need of professional help for problem gambling, the casino shares details of multiple non-profit companies.

  • eCOGRA
  • SSL encryption
  • Gamblers Anonymous
  • Helping Hand

Customer Service 4.5 /5

As a courtesy to all members, this operator provides a 24/7 Live Chat service in the language of your choice for any questions you may have. The live chat is “bot” operated at first, even though it imitates being a natural person. The bot can connect you to an agent, if it does not answer your query.

How to contact Players Palace Casino?

The live chat service is available 24/7 and operated by a “bot”. After talking with the bot, you can ask to be transferred to a real agent. That being said, we recommend you direct your queries via email. They do their best to process all emails within 48 hours.

How we tested customer support?

We go undercover to test the response time and interaction with customer care agents and ask questions on live chat, related to withdrawals, registration issues, Players Palace Casino bonuses, and account closure. We do this to give you the best feedback possible on the quality of support you can expect to find with a gambling platform.

When we asked the live chat bot to connect us to a real agent, sometimes, we were disconnected from the live chat. If this happens to you, you must connect again until you reach an operator. However, when we contacted the team via email, they responded within 24 hours.

Phone:
No phone available
Live chat:
Yes, 24/7

Loyalty 5 /5

All members of this platform earn VIP points for gameplay as well as weekly Free Money Promotions and Giveaways. The more you wager, the more VIP Points you will accumulate. You can earn points at different rates depending on which games you play and what currency you use.

VIP levels & benefits

Benefits Green Bronze Silver Gold Platinum Diamond

Progressive Jackpots

Yes

Yes

Yes

Yes

Yes

Yes

Access to over 500 games

Yes

Yes

Yes

Yes

Yes

Yes

Birthday Bonus

No

No

No

Yes

Yes

Yes

Access to VIP Games

No

No

Yes

Yes

Yes

Yes

VIP Membership Card

No

No

No

Yes

Yes

Yes

Exclusive Weekly Prizes and Promos

No

No

No

Yes

Yes

Yes

VIP Priority Customer Support

No

No

No

Yes

Yes

Yes

Increased Bet Limits

No

No

No

Yes

Yes

Yes

Personal VIP Host

No

No

No

No

Yes

Yes

Where does Players Palace Casino shine? 

  • You can play one of the 550 high-quality slots powered by Microgaming, which is one of the most prestigious software developers.
  • Canadians have a wide variety of depositing methods, including Visa/Mastercard, Interac, Google Pay, PaySafeCard, and eWallet options.
  • The casino offers its players a comprehensive VIP program that is easy to advance through.

Where does Players Palace Casino fall short? 

  • There is no live dealer section available.
  • Some payment methods incur fees.

What Players Palace Casino is best for

This operator is experienced with a professional platform and an excellent reputation. The highlight is certainly the Microgaming progressive jackpot network. They have a collection of the most sought-after progressive slots online and over 550 high-quality online games.

Is Players Palace Casino right for you? 

If you are a new player, this website offers various ways to better your skills and get a feel for the slots. For high rollers, there are progressive slots on offer and a variety of table games for those who prefer blackjack, baccarat, or roulette games.

Although there are no live dealer games, you can try the Real Dealer games, which are akin to a live dealer game that mimics all the action with a pre-recorded video using actual live dealers.