Rich Reels Casino Review & Bonus Codes

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Overview

This website is under Apollo Entertainment’s management. This company launched numerous casinos on the Canuck market, notably, those in the Rewards Casino program. They all come with unique features and triple licensing from the Kanhawake Gambling Commission, the Malta Gaming Authority and the UKGC.

The company has been around since the early 2000s – the subject of our Rich Reel Casino review is one of its newest products since it launched in 2008. Having a long history in this market is a plus in our books.

Core characteristics

All casinos under Apollo’s supervision have the following traits:

• Robot and human agent-assisted support;
• Five-deposit welcome packages as Rich Reel Casino bonus codes;
• High wagering requirements for the first two deposits with a significant drop afterward;
• Interface changes when you are logged in versus when you are not;
• An overall vintage look.

Registration process

To create an account, you first have to download the software. Afterward, you’ll be able to provide your personal details to create the account. The platform will ask for details such as:

• First name;
• Last name;
• Date of Birth;
• Place of residence;
• Email dddress;
• Phone number.

Account rules

Once your account is created, you’ll receive a username that must be used to log in. All the details that you provide will be saved into your account, so make sure the information is correct. If you want to change something after joining, you must contact the support team to make the updates.

Keep in mind you cannot have more than one account. The site reserves the right to close any duplicate accounts and confiscate the winnings associated with them. If you don’t access the account for more than 60 days, the account will be considered to be dormant. In this case, the bonus funds will be forfeited and any winnings returned to the player if requested.

Additional checks

After you’re done with the registration process, Rich Reels Casino may request:

• Proof of payment method ownership: a copy of the front and back of the card used or a screenshot of the e-wallet account;
• Proof of identity: a copy of your passport, driver’s license or a government-issued ID;
• Proof of residence: copy of a bank statement or utility bill dated within the last three months.

All the documents you provide must be true and accurate or this casino can close your account. If it turns out you offered incorrect details when creating the account, you risk having the access restricted.

What can you play at Rich Reels Casino?

The platform comes with over 600 games for you to choose from. All the products available at Rich Reels Casino are provided by Microgaming. Once you access the Games section, you’ll find the products divided into categories such as:

However, those who prefer table games will find various titles to perfect their hand on, including live dealers. You may only access these products as a member – then, you’ll also be able to play titles in fun mode. This play version lets you join a session without having deposited any funds priorly. The software will give you some tokens to use in-game for your bets; this way, you are free to see exactly how each product works and what its specifications are.

More info about slots

When you open the paytable of a game, you can see:

• Maximum cashout – generally a multiplier of your initial stake;
• Any special features they might have, like respins, multipliers, extra rotations;
• Paylines – the number of lines that might result in a positive outcome for you. Be aware that for Megaways slots, each line may be a payline.
• The return to player rate, also known as RTP, which determines what you might get back in the long term.

Remember that the theoretical RTP you see there is closer to reality only after spinning thousands of times on an individual game. Otherwise, your hands-on experience may differ. Do not expect to get C$98 back for every C$100 you wager at the beginning of a session.

Rich Reels Casino bonus codes

New Canadian players can take advantage of a welcome package when making their first deposits at this platform. This promotional offer contains five match bonuses.

The wagering requirement is much higher than usual for your first and second deposit promotions – 200x the initial credit. However, the following incentive will only require you to wager your balance 30 times. The fourth and fifth deals have no staking requirements whatsoever, which is a definite plus.

Rules to keep in mind

Once you claim an offer, it can remain unused for 60 days into the account. After the period expires, the platform will void it.

Also, when making transactions, you have to use only payment methods that are in your name. If you don’t do so, the casino can void any winnings associated with the promotion.

There are certain conditions that you have to meet when claiming an offer. Keep an eye for details such as minimum deposit, maximum cash out, games and payment method restrictions.

Wagering contribution

Be aware that not all products contribute the same toward the wagering requirement:

• Slots – 100%;
• Table Poker, Casino War and Sic Bo – 50%;
• Blackjacks except for Classic Blackjack, Craps and Baccarat – 10%;
• Video Pokers except for All Aces Video Poker, Caribbean Draw Poker, Texas Hold’em Bonus Poker Gold, Triple Action Hold’em Bonus Poker Gold, Classic Blackjack and all Roulettes- 2%;
• All Aces Video Poker: 0%.

Banking options and limits

If you decide to place a deposit, the payment methods available for you to use our Visa, MasterCard, Interac, ElectronicCheck, Instant Payments, InstaDebit, Interac Instant, MuchBetter, iDebit, ecoPayz, PasySafeCard, Flexepin, ecoVoucher, Neosurf. When funding your account, you have to start with amount over C$10.

Payouts

For withdrawals, you can choose from Visa, Mastercard, Interac, eCheck, iDebit, Instadebit, ECOPayz, Express Connect and MuchBetter. The casino allows you to request cashouts between C$50 to C$9999 per day.

All withdrawals are processed within 48 hours. However, the funds will reach your account depending on the banking option used to cash out:

• Visa, Mastercard, Maestro – 3 business days;
• e-Wallets – 1 to 3 business days;
• Bank Transfer – 6 to 10 business days;
• ElectronicCheck – 2 to 3 business days.

Keep in mind that when requesting a withdrawal, the casino may conduct some additional checks that may delay the payment by 5 to 7 days. Plus, this website will process payments only after you successfully pass the verification process.

Get in touch with the support team

If you want to receive a fast answer, the live chat stays at your disposal 24/7, 7 days a week. You can send your question there, or you can send an email at the address support@crhelpdesk.com. Emails are processed within 48 hours. Before getting in touch with an agent, you can also have a look at the FAQ section, where you’ll find various topics discussed.

Remember that launching a chat session will start with a robot taking your query. It will pose several questions to better understand the situation. However, its programming is limited – if it deems the issue too intricate for its capabilities, it will redirect you to a human agent. Generally, customer representatives are highly helpful; connecting to them takes several seconds, and their response rate is similarly quick.

How to play safely

These are some of the measures you can use:

• Deposit limits – restricts how much you can fund your account with per day, week, or month;
• Cool-off – this method lets you stay away from the website from 24 hours to six weeks;
• Self-exclusion – it lasts six months or more.

The information on responsible gaming isn’t on the casino’s page – rather, you’ll find it by accessing the Rewards Casino hub. This navigational difficulty may be a minus for the Rich Reels casino review.

How these methods work

While the first measure is applicable from your account, the other two require the support team’s intervention. Furthermore, cool-offs will let you get back to playing as soon as they end, but a self-exclusion requires you to speak with an agent before resuming gameplay. Another thing to know is that Rich Reels Casino bonus codes will disappear from your profile if you self-exclude. Your cash balance will still be there, but you won’t be able to see it.

For extra assistance, you may check the advice on the dedicated responsible gaming page. Along with these helpful suggestions, you’ll find links to reputable safe play authorities, which may help you with therapy or other ways to restrict your casino accounts.

Where Rich Reels Casino shines

Rich Reels is a very popular casino for Canadian players, and for good reasons. The website opened its virtual gates for the first time back in 2008. Since then, it gradually implemented numerous user-friendly features and tools:

• An extensive collection of games: The 500+ game titles that the Rich Reels Casino offers meet the needs of most Canadian casino players.
• Wide range of transaction methods: Rich Reels Casino allows its users to deposit and withdraw funds in multiple ways. The most used are iDebit, Interac Instant, ecoPayz and MuchBetter. In addition, the minimum funding amount in Rich Reels is C$10.
• Top-notch support team: Customer support is very important for the Rich Reels team and that’s specifically evident when a user has an issue. More specifically, the platform includes email support and a 24/7 live chat function.
• Licensed by 3 different authorities: It is officially licenced by the MGA, the UK Gambling Commission and the Kahnawake Gaming Commission.

Where Rich Reels Casino falls short?

On the flip side, there are a few things to consider before signing up in the Rich Reels casino. The platform’s only disadvantages we can find are:

• Withdrawal request processing time: Unlike some other online casinos that operate in Canada who can process requests within 24 hours, Rich Reels needs up to 48 hours to process a withdrawal request.
• Oversimplified interface: Although this isn’t necessarily a drawback, Rich Reels Casino misses some playful graphic elements that other online platforms include. Yet, this is what makes the platform more lightweight and mobile-friendly.

What is Rich Reels Casino best for?

Rich Reels casino provides some of the most well-known payment methods. If you add that the platform allows users to withdraw up to C$9999 per day, this becomes one of the most favourable online casinos when it comes to both deposits and withdrawals.

Is Rich Reels Casino right for you?

Rich Reels Casino is the perfect choice for those who use various withdrawal and deposit methods, need an extensive list of games and prefer minimalist casino interfaces. In contrast, this isn’t the best platform when it comes to top-notch, interactive graphics and fast processing times.