LuckLand Casino Expert Review

Luckland Canada is a place that offers top casino services. Our team’s mission is to ensure you have the most comfortable experience by giving you in-depth information into Luckland bonus codes and every other relevant detail.

Overview

This Canadian platform was launched in 2015 and is operated by Grasswood.

The developing company has started to provide iGaming services since 2016, under the licenses of the United Kingdom Gambling Commission and Malta Gaming Authority.

Luckland bonus codes

The Luckland bonus codes are represented by a Welcome Package, Weekly promotions, as well as other offers that can be received through the placement of certain deposits.

These bonuses can be made available for all types of players, and have general wagering requirements of 35 times the bonus funds, or the winnings resulting from using the extra spins.

Some bonuses can have different wagering conditions

The minimum value of a deposit, to become eligible for promotions is C$20. Also, different games can have different wagering contributions percentages, as in the examples below:

• 100% - The following NetEnt games: Starburst, Twin Spin, Butterfly Staxx, Reel Rush, Fruit Shop, Guns N' Roses;
• 50% - 9 Masks of Fire, A Dragons Story, Asgard, all NetEnt games excluding the ones above;
• 10% - Magic Spinner;
• 0% - All Video Poker, Roulette, Quick Play, Blackjack and Baccarat games.

The general availability period for bonuses and the funds or spins associated with them is of 21 days since activation.

If the wagering requests are not met in this timeframe, the active offers you have can be suspended or forfeited.

Games portfolio

Use the Luckland bonus codes on more than 900 titles from categories such as Classic or Video Slots, Table Games, Live Casino, or Scratch Cards.

A few examples from each category are listed below:

• Solar Queen and Starburst (Slots);
• Blackjack – Classic and Baccarat (Casino Games);
• Lightning Roulette and Live Roulette (Live Casino);
• 7^th Heaven and X&O (Scratchcards).

Moreover, you shall search for game titles by their provider. Some of these are Microgaming, Evolution Gaming, NetEnt, Pragmatic Play, Tom Horn Gaming or Big Time Gaming.

Registration process

It takes about a couple of minutes to create an account on this platform.

Once you reach the main page, push the Join option in the upper right corner and complete the registration form with the following details:

1. Your email address, then choose a username and a password;
2. Enter your full name, residence, then select a gender and birthday.

Before submitting the form, tick the box to confirm that you are not an underage player and also if you want to receive future messages about Luckland bonus codes.

Account inactivity

When you have no registered activity for 12 consecutive months, your account will be considered dormant.

Before any action is taken, the casino will make efforts to contact you and advise you on the account's status.

If you still do not retake the activity, a monthly administration fee of C$5 will be applied monthly to your active balance until your balance reaches a negative amount.

Verification checks

To have your account fully verified, you need to submit some documents that will state as proof of your identity, residence, income or payment method.

These documents can be the following:

• Official ID;
• Passport;
• Driving license;
• Utility bill;
• Photo or screenshot of the payment method.

The documents can take up to 48 hours to be reviewed, processed and verified by the casino's team.

Also, be advised to send the photos or screenshots with the document's all four corners visible.

The utility bill must be three months recent, while the identification documents cannot be expired.

Luckland site: desktop & mobile

The platform is presenting no technical difficulties and is also providing informational transparency.

Important sections such as Luckland bonus codes or general terms can be accessed from the platform's lower side.

These sections, as well as the games or offers available, can be seen from the logged-out version.

Mobile

You might want to maintain your gambling experience going on your smartphone or tablet.

The casino can be accessed only from a browser as there are no iOS or Android apps available to download.

However, the mobile version is user-friendly and is providing you with the same characteristics.

Sections such as Responsible Gaming, Bonus Policy or the FAQ page are situated by the lower side of the platform, while the games sections remain on the screen's upper side.

VIP Program

New members can become members of the VIP program and can go up to levels such as:

• Bronze
• Silver
• Gold
• Platinum
• Premium
• Prestige

Thus, by having casino activity, you will progress through the levels and become eligible for more Luckland bonus codes.

You might receive a more suitable welcome package, a faster withdrawal processing, birthday bonuses, extra games and rounds at the end of a week, competitions with other VIP members, higher limits for deposits and withdrawals transactions, extra offers for you, a personal manager, and a monthly cashback rate.

Banking transactions

There are a variety of payment methods to select from when deciding to make a transaction.

These are represented by cards such as Visa or MasterCard or e-wallets suchlike Trustly, Skrill, ecoPayz, but you can also decide on a Bank Transfer.

Regardless, the lowest amount accepted for depositing is C$20, while the maximum can vary depending on the payment method.

Withdrawals

A withdrawal request can be done through Visa, MasterCard, Maestro, Trustly, Skrill, PayPal or Rapid Transfer, along with other available payment methods.

The lowest amount to withdraw is C$10, while the highest is limited to C$7000 per month.

Moreover, it can take up to 72 hours for the casino's team to process and approve your request.

Luckland Customer service

The casino's customer service team can be contacted by email address, phone number, and the live chat option.

They are operating from Monday to Friday, at all times.

• Live Chat, open on any page of the site;
• Email at the care@luckland.com;
• Give a call at 18449212309.

The live chat representatives will provide fast, well-documented answers and will offer an overall fair customer service experience.

Also, for immediate answers to your queries, you might access the FAQ section that contains information about Luckland bonus codes, verification checks or eventual technical issues.

Responsible gambling

The casino is ensuring several responsible gambling tools to maintain safe gambling behaviour.

These are the tools available for all players:

1. Self-assessment - Take a test that can bring awareness of your gaming behaviour and also provide recommendations on the tools to use further;
2. Trained customer support - Customer support agents are receiving training on the matter and are prepared to provide assistance and guidance;
3. Useful links - Specialised organization that can offer further help and prevent underage gambling such as Net Nanny, Gamlock, Betfilter, Gambling Therapy Helpline, Helping Hand/IGC or Gamblers Anonymous;
4. Advice regarding this matter - The casino's advice on how to handle safer gambling;
5. Self-limits - Decide daily, weekly or monthly deposit limits or how much time you can spend in a session;
6. Take a break and self-exclusion - Temporarily block your activity or suspend your account for a certain period of time;
7. Reality checks - Receive a notification that will allow you to view the amount of time spent in a gaming session.

Moreover, if you want to block future messages about Luckland bonus codes from being sent to you, modify the settings from your account section or contact customer support for further assistance.

Luckland review conclusions

Advantages

The casino is providing a VIP membership, a fair number of Luckland bonus codes, along with 24/7 customer support available.

Also, various games are available from multiple game providers.

You shall initiate financial transactions using a variety of payment methods, from cards to e-wallets.

Moreover, the responsible gambling tools available can assist you in a safe gaming experience.

Disadvantages

The approval time for a withdrawal request can be extensive, going up to 72 hours.

An extensive approval timeframe can be found in the documents verification process.

The casino can be accessed only from a browser, as there are no mobile or desktop apps to install.