Players Palace Casino Review & Bonus Codes

What do you know about Players Palace Casino bonuses? Enter this page for an honest Players Palace Casino review!

Meet Players Palace

Casino Rewards has 29 brands under its belt, and Players Palace Casino is one of them. All associated casinos run on a Microgaming platform, either downloadable or usable online. In this casino’s case, you can opt for both. The parent company for all gambling sites is Apollo Entertainment Ltd, a high-revenue corporation. Throughout the years, it managed to accrue over $26 million in sales.

Most of the Casino Rewards websites began their activity in the early 2000s, with this one being one of the most recent. It opened in 2007.

All gambling activities here receive regulation from the Kahnawake Gaming Commission, which is one of the few Canadian institutions to offer licenses to offshore operators. In addition, the website is licensed by UK Gambling Commission and MGA.

About the platform

Gamblers in Canada can access the platform in two ways. You can enter the site from the search engine, or you can download the computer application. However, when we did this Players Palace Casino review, we noticed that the application comes with a rather old-fashioned design. The online platform doesn't look very modern either.

Those who access the platform on the Internet must keep in mind that the interface looks different once you create an account. It is quite easy to navigate. However, it was a little bit complicated to find the Terms and Conditions section.

Join the casino

Players that decide to join the platform must fill the registration form with details such as:

• Full name;
• Date of birth;
• Place of residence;
• Gender;
• Email address;
• Phone number.

Once the account is created, you'll receive an activation email on the address used to register on the platform. 

If you have multiple accounts, the site reserves the right to suspend these accounts and confiscate any winnings associated with them. The same measure applies in case you disclose your account login details to others.

The gambling site will considered your account dormant if you don't make any wagers or bets or if you do not make transactions within a period.

Verification Procedure

The casino may ask for documents such as:

• Proof of payment method ownership such as copy of the physical card;
• Proof of identity such as a copy a passport, driver’s license or government-issued identity card;
• Proof of residence such as a bank statement or utility bill, no older than 3 months.

Those who cannot successfully complete the verification process will have their accounts closed. Also, the website won't process any withdrawals until the additional checks are done.

Useful info about payments

To make deposits, you have to choose between Visa, Mastercard, Interac, ElectronicCheck, Instant Payment by Citadel, Instadebit, Interac Instant, MuchBetter, and iDebit, for starters. However, there are many other options.

Withdrawals are possible via Visa, Mastercard, Interac e-transfer, iDebit, and Instadebit. Regardless of the method, the minimum deposit stands at C$5. When you withdraw cash, the sum must be at least C$50. Generally, there are no maximum withdrawals, except for a specific situation. However, players who gain significant amounts across all Casino Rewards brands have a payout limit: C$4000 per week.

As for timeframes, know that a withdrawal request will process in around 72 hours total.

Some banking rules to remember

You must be the sole rightful owner of the payment methods you use. If that is not the case, the casino will void your bonuses and winnings, as well as close your account. The same procedure applies to players who transfer funds from one another or who have the same funds source. Remember that after each deposit and before each withdrawal, the website will ask for identity documentation. You can ask the casino to store your CVC code for further transactions. 

What games are there?

You will find over 420 gaming products at this casino. They are helpfully sorted by categories, as follows:

• Slots;
• Progressive jackpots;
• Variety;
• Table games;
• Video Pokers;
• Live casino.

You have the option of viewing the newest or most popular titles, too. Moreover, by typing a name into the search bar (top right of the page), you may look for individual products. On the other hand, we could not find any provider list, so you cannot filter your options this way.

The website has a lower-than-average game count. Furthermore, there are very few providers. We did discover the suppliers, though, and they are Microgaming, Crazy Tooth Studio, IGT, Evolution Gaming, and Snowborn Games.

Players Palace Casino bonuses

On this website, most bonuses are matchups. New players can opt for a sign-up bonus and a welcome package consisting of three deposits.

The website’s terms state that you must wager the first and second match deals 200 times; from the third deposit on, the staking conditions drop down to 30x.

General promotional rules

Regardless of the incentive you claimed, different game categories will weigh differently to your wagering conditions. For instance, slots have 100% contribution, while most table games contribute 50%. So, to cash out from an offer, Canadians must stake C$20000 on slots, supposing they received a C$100 incentive. 

Be aware that you may lose your membership if you:

• Bet on more than 25% of your promotion’s value at once;
• Use the Autoplay feature while having an active promo;
• Withdraw funds before claiming the offer associated with them;
• Place minimum-risk bets,

Moreover, all Players Palace Casino bonuses you had at the time will disappear, along with all associated winnings. 

How to reach the customer support team

You can talk to a customer representative via live chat or email. Simply press the “Contact us” or “Help” buttons, and you will see their contact info. We recommend emailing for complex inquiries – support@crhelpdesk.com is ready for your queries! However, keep in mind that an answer will come in about 48 hours.

If you prefer instant communication, the 24/7 live chat is for you. Know that you will first discuss with a robot, which will then transfer you to an agent if it cannot help you enough.

Players Palace Casino and responsible gaming

The casino takes responsible gaming seriously – you have both self-serve and support-based solutions. If you take the self-assessment test available on the site and conclude that you deal with problem gambling, there are options like:

• Limiting your deposits (on a daily, weekly, or monthly basis);
• Cooling off (between 24 hours and six weeks);
• Self-excluding.

Keep in mind that if you want to increase your deposit limit back to normal, you will need to wait 24 hours before the measure wears off.

Out of these three, self-exclusion absolutely requires the support team’s involvement. It generally lasts up to 6 months, during which you will have no access to the casino whatsoever. Then, you must express your desire to resume gambling activity.

Let’s do the wrap-up

Players Palace Casino bonuses will expire after you wager them, not within a period of time as other casinos mention. Canuck players will be able to use popular payment methods, like iDebit and Interac. Also, the gambling site imposes a minimum deposit of only C$5. Finally, 24/7 customer support is a definite plus.

The wagering requirements for Players Palace Casino bonuses are higher than average. We believe that going through a robot before reaching an agent is disconcerting for some members, too. Also, their interface looks outdated.