Players Palace Casino Review & Bonus Codes

We created a Players Palace review for your convenience – virtually everything to know about it is right here. Terms and conditions? Check. The array of gaming options? Check. How to claim Players Palace bonuses? Triple check.

Meet Players Palace

Casino Rewards has 29 brands under its belt, and Players Palace is one of them. All associated casinos run on a Microgaming platform, either downloadable or usable online. In this casino’s case, you can opt for both. The parent company for all gambling sites is Apollo Entertainment Ltd, a high-revenue corporation. Throughout the years, it managed to accrue over $26 million in sales.

Most of the Casino Rewards websites began their activity in the early 2000s, with this one being one of the most recent. It opened in 2007.

Is the casino licensed?

It is, and triply so. All gambling activities here receive regulation from the UKGC, the Malta Gaming Authority, and the Kahnawake Gaming Commission. The latter is a regional authority run by First Nations in the Mohawk area (near Ontario). It is one of the few Canadian institutions to offer licenses to offshore operators since the provincial Governments generally approve only their own casinos.

Useful info about payments

To make deposits, you have to choose between Visa, Mastercard, Interac, ElectronicCheck, Instant Payment by Citadel, Instadebit, Interac Instant, MuchBetter, and iDebit, for starters. However, there are many other options.

Withdrawals are possible via Visa, Mastercard, Interac e-transfer, iDebit, and Instadebit. Regardless of the method, the minimum deposit stands at C$5. When you withdraw cash, the sum must be at least C$50. Generally, there are no maximum withdrawals, except for a specific situation.

Important: While the terms are not very specific, the players who gain significant amounts across all Casino Rewards brands have a payout limit: C$4,000 per week.

As for timeframes, know that a withdrawal request will process in around 72 hours total.

Some banking rules to remember

You must be the sole rightful owner of the payment method(s) you use. If the casino determines otherwise, it will void your bonuses and winnings, as well as close your account. The same procedure applies to players who transfer funds from one another or who have the same funds source. Remember that after each deposit and before each withdrawal, the website will ask for identity documentation.

Tips: You can ask the casino to store your CVC code for further transactions.

Be aware: If you reverse or chargeback a deposit, the website will terminate your membership and void your winnings.

What games are there?

You will find over 420 gaming products at this casino. They are helpfully sorted by categories, as follows:

• Slots;
• Progressive jackpots;
• Variety;
• Table games;
• Video Pokers;
• Live casino.

You have the option of viewing the newest or most popular titles, too. Moreover, by typing a name into the search bar (top right of the page), you may look for individual products. On the other hand, we could not find any provider list, so you cannot filter your options this way.

We did discover the suppliers, though, and they are Microgaming, Crazy Tooth Studio, IGT, Evolution Gaming, and Snowborn Games.

Recommendation: The website has a lower-than-average game count. Furthermore, there are very few providers. Your experience might be less diverse because of this.

Players Palace bonuses: what to know

On this website, most bonuses are matchups. Although there are such promotions for existing players, too, it’s the sign-up bonus that receives the most attention. It is a welcome package spanning three deposits, and the wagering requirements are variable. The website’s terms state that you must wager the first and second match deals 200 times; from the third deposit on, the staking conditions drop down to 30x.

General promotional rules

Regardless of the incentive you claimed, different game categories will weigh differently to your wagering conditions. For instance, slots have 100% contribution, while most table games contribute 50%. Remember that the site imposes specific promotional conduct. As such, if you:

• Bet on more than 25% of your promotion’s value at once;
• Use the Autoplay feature while having an active promo;
• Withdraw funds before claiming the offer associated with them;
• Place minimum-risk bets,

You might lose your membership. Moreover, all Players Palace bonuses you had at the time will disappear, along with all associated winnings.

Recommendation: 200x wagering far exceeds the limit of most casinos. We consider this rule to be excessive, especially given that the standard wagering requirement is low.

How to reach the customer support team

You can talk to a customer representative via live chat or email. Simply press the “Contact us” or “Help” buttons, and you will see their contact info. We recommend emailing for complex inquiries – support@crhelpdesk.com is ready for your queries! However, keep in mind that an answer will come in about 48 hours.

If you prefer instant communication, the 24/7 live chat is for you. Know that you will first discuss with a robot, which will then transfer you to an agent if it cannot help you enough.

Players Palace and responsible gaming

The casino takes responsible gaming seriously – you have both self-serve and support-based solutions. If you take the self-assessment test available on the site and conclude that you deal with problem gambling, there are options like:

• Limiting your deposits (on a daily, weekly, or monthly basis);
• Cooling off (between 24 hours and six weeks);
• Self-excluding.

Out of these three, self-exclusion absolutely requires the support team’s involvement. It generally lasts up to 6 months, during which you will have no access to the casino whatsoever. Then, you must express your desire to resume gambling activity.

Tips: If you wish to increase your deposit limits back to normal, you will need to wait 24 hours before the measure wears off.

Let’s do the wrap-up

The highs: Players Palace bonuses target both new and exist users. Furthermore, the support team states that promos do not expire in time but only when you wager them. Another significant point is the variety in gameplay, along with the intuitive gaming interface. Canuck players will also be thrilled to know that popular payment methods, like iDebit and Interac, are present. Finally, 24/7 customer support is a definite plus.

The not-so-highs: Our first complaint is also about Players Palace bonuses: the wagering requirements are stupendously high for the first two match deals. Plus, the website hosts relatively few titles, and there is no fun play option available. We believe that going through a robot before reaching an agent is disconcerting for some members, too.