William Hill Review & Bonus Codes

By Magda Olbea updated:

As occasional gambling players, we are aware of the entertainment’s importance in an online casino. However, there is more to that. What most players do not take in consideration primarily is that certain issues only appear when it is too late, due to lack of information; this is what we are trying to avoid.

With this William Hill review, we are eager to provide the gamers with every piece of information that is not easily accessible or buried under mountains of terms. Additionally, it will comprise everything essential to know for 100% informed gameplay.

Yes, we do the player’s work and test the platform, search for customer complaints, and read the interminable terms and conditions. Now, all they need to do is read our William Hill review thoroughly.

Ready, aim, fire!

What makes William Hill stand out

William Hill casino is operated by the renowned William Hill Company, founded in 1934 in the UK. Besides this gambling platform, it also runs WHG (International) Limited, listed on London Stock Exchange, the global business focused on Information Services and Capital Formation.

As reported by the European Gaming, William Hill crowned Sports Betting Operator of the Year at IGA Awards 2021. The 2021 annual gala event held in London congregated the industry to celebrate the leading brands that have a significant, positive impact across an assortment of classifications. William Hill won one of the most desired awards for the second year in a row – the Sports Betting Operator of the Year. The IGA jury stated that the winner had shown the ability to lead the field in the capacity of customers and originality of betting, which includes mobile and tablet users while providing a high level of customer service.

As a casino that values and takes into consideration any advice or criticism, the company collaborates with Usabilla, a prominent digital voice of customer solutions. Usabilla helps companies become customer-centric by enhancing their digital experiences on websites, as well as apps and emails, guaranteeing real-time feedback. Some of the collaborators are Toyota, Lufthansa, KLM, HP, Vodafone, and The Economist, among others.

As for the things it provides to its customers, they are going to be described in the following sections of this William Hill review!

The entertainment section

William Hill casino provides over 500 titles available on desktop or mobile. The game categories will include Instant Win, Jackpots, Table Games, Live Casino, Vegas, Bingo, and Poker.

Some of the most popular titles are William Hill Megaways, Blackjack, Bonanza, Starburst, Gonzo’s Quest, 1 Million Megaways, 20p Roulette, Cleopatra, Rainbow Riches, Book of Dead, and others.

Furthermore, gamers may find more popular casino games to enjoy for free in demo mode before deciding to play for real money.

The primary software provider is Playtech, with whom William Hill Renews Bingo Deal, signing a long-term bingo contract. The Playtech Bingo Network delivers the most extensive liquidity pool of regulated products on the market, with over 70,000 players and up to 20,000 simultaneous users. Licensees have access to a cutting-edge mobile development on the market, a multi-channel with a range of products available 24/7. Both William Hill’s Director of Gaming and Playtech Bingo’s COO stated their content on their new agreement.

In addition to Playtech, there are a number of other game suppliers, including NetEnt, Iron Dog Studio, Play’nGo, Evolution, Blueprint Gaming, Ash Gaming, Red Tiger, Blueprint, Nextgen, Microgaming, MGS.

Red Tiger Gaming logoNextGen Gaming logoBlueprint Gaming logoPlaytech logoIron Dog logoPlay'n Go logoEvolution Gaming logoMicrogaming logoAshGaming logoNetent logo


Tips: William Hill mobile can be accessed by downloading the app available in stores for Android or iOS.

Poker enthusiasts can benefit from a shared poker room network, enabling them to play with other gamers from other poker room websites. They will be able to join the same table or tournament through a shared third-party provider.

Recommendation: As compared to other gambling platforms, William Hill casino provides a small number of titles.


Upon-registration benefits – William Hill bonus codes

In order to greet new customers, this gambling website delivers a welcome offer, available by clicking “Opt-in” on the pop-up window and placing a deposit. The match bonus may contain cash and free spins that can be used on a limited number of games.


Be aware: The William Hill promo codes Canada may come with specific limits on cashout.

Tips: If the total sum in your bonus balance falls below C$0.35 at any time, the William Hill bonus codes will end. Any outstanding funds will be transferred to your principal balance.

However, you may choose to cancel the promotion at any moment by contacting customer support or clicking “Cancel Bonus” on the “Promotions” page.


Registering in on the fun

By clicking the Join button, customers will encounter a registration form that needs to be completed with:

  • Personally identifiable information – Gender, full name, date of birth;
  • William Hill login info – Username and password;
  • Address details – Country, street address;
  • Contact methods – email, phone number;

Along with these details, customers will be able to choose their currency and enter the William Hill promo codes Canada, if present.


Be aware: If you do not use your account for betting, gaming, or making payments for a period of a minimum 13 consecutive months, the account will become inactive and the casino will incur specific administration fees.


Supporting the customers

By reaching the help section, gamers will encounter the two methods to contact customer support:

  1. 24/7 Live Chat;
  2. Email Support@williamhillcasino.com.

Moreover, they can reach the Frequent Asked Questions section that shelters all areas of online casino gaming. That will provide instant answers to common problems or inquiries.

Should customers need to make a complaint regarding the William Hill Canada services, they may do so within six months since the matter occurred, by contacting customer support in the first place. If the dispute cannot be resolved, it can be escalated to the Second Opinion team via email second_opinion@willhill.com.

In case neither of these options are suited, the clients are entitled to raise the matter to Gibraltar Gambling Commissioner. Here, they may find advice to complainants on suspended funds and accounts, Terms and Conditions, complaints procedure, and non-regulatory issue, to name a few. While the operator can be contacted for complaints within six months, the Commissioner can investigate complaints that date back no more than two years, apart from exceptional situations.


Be aware: Phone calls support is not provided at the moment.

Recommendation: Several players have complained about the low quality of customer services, such as the provision of misleading or incorrect information.


How to pay and receive winnings shortly

Gamers may start making payments on this website using Visa, MasterCard, Diners Club, Maestro, ecoPayz, Bank Transfer, InstaDebit, PaySafeCard, and Kalibra/Postepay. With each of these methods, the deposit will be placed in the casino balance immediately.

Visa logoPostepay logoDiners Club Card logoBank Transfer logoPaysafecard logoInstadebit logoMasterCard logoEcopayz logoMaestro logo

To cash out any winnings, the customer will receive the funds via the same payment method used to deposit or bank transfer.


Tips: If the sum you wish to withdraw is lower than the minimum withdrawal amount for the respective payment method, you may still request to cash out, as long as it’s your total balance.

Once a cashout request has been submitted to William Hill casino, it will remain in “Waiting” status for a number of hours. During that time, you may cancel the request. The withdrawal application shall be approved within one day, (if the verification checks are complete) changing the status to “Processing”.


How does William Hill Canada help players to gamble responsibly?

This gaming platform works with regulators and gambling charities to offer a range of control tools to those that may experience problem gambling. These include:

  1. Deposit restrictions – they allow the player to decide the amount he or she can afford to spend on a daily, weekly, or monthly basis;
  2. Time out – it can be set from My Info for short breaks, from one day up to six weeks. The account will reopen once the time out period ends;
  3. Self-exclusion – the account will be closed for a specified time between 6 months to five years, and it will be reopened only when the period has been completed, by contacting the casino;
  4. Session time reminders – a tool that tracks how long the customer has been playing and sends a reminder, allowing the view of transaction history, continue or exit the game.

In case self-exclusion is considered, gamblers may use Betfilter, an anti-gambling software recognized by some of the largest companies, including Gambling Therapy, GamCare, and Betsafe.com. With 100,000+ downloads, the software will block access to any online casinos, servers, and apps, providing 100% discretion, no unauthorized uninstallations, free support and discrete upgrades, among others.

William Hill casino merits and demerits

Reasons to support: The William Hill company established in 1934, having a long history in the industry. The platform is accessible on mobile via the Android and iOS App, and it provides gamers with a shared poker room network. This casino delivers a wide range of control instruments, fast payout processing, and an easy-to-use feedback tool.

Reasons to oppose:  In comparison to other gambling websites, this casino offers a small number of titles and William Hill bonus codes. The lack of phone support and VIP programme may discourage some customers.


References:

  1. Feedback tool Usabilla;
  2. Sports Betting Operator of the Year 2021;
  3. Playtech’s bingo deal with William Hill;
  4. Gibraltar advise to complaints;
  5. Betfilter.
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4.4 /5
Look & Feel 4.5/5
Payout Speed 4.5/5
Games 4.2/5
Bonuses 4/5
Customer Service 4.3/5
Licensing 4.6/5
William Hill logo
William Hill
Canada flag
Exclusive

★ 100% up to C$300 Welcome Bonus

William Hill is operated by the renowned William Hill company established in 1934 in the UK. It runs on a Playtech software, providing the players with Live Casino, Macau, Scratchcards, Poker, and Bingo games.

Pros: Various deposit and withdrawal methods provided, customer support can be reached via live chat, email, and phone number.

Cons: Small number of games and game providers.

Upon a deposit of minimum C$10, William Hill will provide you with a bonus of 100% up to C$300.

However, pay attention to the rules:

  1. You must opt in to receive this welcome bonus in the registration form;
  2. The bonus amount must be wagered 40 times within seven days since it was issued;
  3. After wagering requirements are completed, you may cash out a maximum of C$2000.

Stake contributions for this offer will be provided within the bonus Terms and Conditions.

Valid for New players Wagering 40xB
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William Hill logo
William Hill
Canada flag

★ 100% up to C$300 on First Deposit

At William Hill, the first deposit above C$10 is recompensed with 100% up to C$300, available for Canadian players only.

To be able to withdraw, you must wager the bonus amount received 40 times within seven days since the offer was accepted. Yet, the winnings are capped to C$2000, and the remaining funds shall be forfeited.

Claiming the deal will require three steps:

  1. Pushing the button next to this promo;
  2. Registering an account and opting in from the bonus;
  3. Placing a first deposit.

If you want to seize this offer, we recommend that you gamble responsibly!

Valid for New players Wagering 40xB
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