Canada Accepted Canada

Location

  • Canada
  • Quebec
  • British Columbia
  • Ontario
  • Alberta
  • Manitoba
  • Nova Scotia
  • New Brunswick
  • Newfoundland and Labrador
  • Prince Edward Island
  • Northwest Territories
  • Yukon
  • Nunavut
BetCoco Casino

BetCoco Casino Bonus Codes, Deals & Expert Review

If you’re looking for an online casino with a fruity theme, then BetCoco Casino is the place to be. Offering a game catalogue of over 5,000 real money games, this gambling site is licensed by the Government of Curacao. Choose from a range of reputable payment methods, including cryptocurrency providers, and benefit from 24/7 customer support via live chat and email. Claim regular bonuses, cashbacks, VIP bonuses, and much more.

Our BetCoco Casino Ratings

Rating

4.4 / 5

Visit BetCoco Casino
Slot Games
4.5/5
Live Games
4.5/5
Bonuses
4.5/5
Loyalty
4/5
Licensing
3.5/5
Rate the Casino
Editorial Team

Casino expert

Updated:

BetCoco Casino Bonuses and Offers

VIP List

4.9 / 5

Subscribers Only – Join Our VIP List to Get the Latest Offers

Subscribe to get the latest offers by email.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Bonus

100% UP TO C$1,000 + 50 FREE SPINS AT BETCOCO CASINO

Play

Bonus code:

NOT REQUIRED

Wagering

40x

Min. Deposit

C$ 10

Max. Cashout

C$ 1000

Sign up for a BetCoco account now to unlock this generous welcome offer.

Bonus Details

Unlocking this bonus is very straightforward. Simply sign up for an account at BetCoco and make a qualifying deposit of C$10 or more. You will then be eligible for a 100% deposit match up to C$1,000 and 50 free spins.

The bonus has wagering requirements of 40x and the maximum amount you can win is C$1,000.

Pros & Cons

Pros

  • Easy to understand bonus
  • Free spins included

Cons

  • Bigger offers elsewhere
  • Low max cashout

Bonus Verdict

Overall, this is a decent offer to get you started at BetCoco. The free spins are a great way to get you spinning the reels right away, and the 100% match is very generous. This is definitely worth taking on.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.

Top BetCoco Casino Bonus Alternatives

Izzi Casino logo
Gift

50 FREE SPINS ON SIGN UP ON MECHANICAL CLOVER AT IZZI CASINO

Play
Canada Accepted

Copy:

CASINOBONUSCA

Copied!

Exclusive

4.5 / 5

Wagering

30x W

Min. Deposit

C$ 0

Max. Cashout

No information

Rate this Bonus
List of Bonus Codes Izzi Casino
19+, play responsibly. This offer is not available to players residing in Ontario.
Wolfy Casino logo
Gift

15 NO WAGERING FREE SPINS ON ALKEMOR'S ELEMENTS AT WOLFY CASINO

Canada Accepted

Copy:

WOLF15

Copied!

Exclusive

4 / 5

Wagering

No wagering

Min. Deposit

C$ 0

Max. Cashout

C$20

Rate this Bonus
List of Bonus Codes Wolfy Casino
19+, play responsibly. This offer is not available to players residing in Ontario.
Boo Casino logo
Gift

★ C$5 NO DEPOSIT BONUS AT BOO CASINO

Play
Canada Accepted

Exclusive

4.2 / 5

Wagering

60x B

Min. Deposit

C$ 0

Max. Cashout

C$100

Rate this Bonus
List of Bonus Codes Boo Casino
19+, play responsibly. This offer is not available to players residing in Ontario.

Disclaimer Gambling Addiction

CasinoBonusCa takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.

Expired bonuses

Show more
Bonus

100% UP TO C$150 + 25 BOOK OF DEAD SPINS AT BETCOCO CASINO

Bonus code:

NOT REQUIRED

Wagering

30x B/N/A

Min. Deposit

C$ 10

Max. Cashout

N/A

  • 100% up to C$150 upon your first deposit
  • 25 bonus spins on Book of Dead

Our casino experience

While using the bonus and navigating the site, we encountered a fast loading speed and user-friendly features. We tried the bonus on games like slots, jackpots and tables and the experience was pleasant. We were able to claim the bonus and cash out via cryptocurrency. Yet, we found some website information ambiguous and the live chat wasn’t very helpful.

How to complete wagering?

First, you shall multiply the received bonus by 30x to find out the necessary wagering sum. After that, start placing bets on eligible games!

Remember that the wagering should be completed in 72 hours. Otherwise, your winnings will be forfeited.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
Bonus

100% UP TO 0.5BTC + 25 SPINS ON BOOK OF DEAD AT BETCOCO CASINO

Bonus code:

NOT REQUIRED

Wagering

30x B/N/A

Min. Deposit

C$ 10

Max. Cashout

N/A

  • 100% up to 0.5BTC Bitcoin
  • 25 bonus spins on Book of Dead

Bonus Conditions

To redeem this promotion, you must deposit at least the equivalent of C$10 in BTC. Then, you must complete the 30x wagering requirement within 72 hours for both the funds and the spin winnings.

The spins can only be used on the Book of Dead slot.

Pros and Cons

Pros

  • The wagering requirement of 30x is low, and will be completed quickly
  • Book of Dead has a high payout rate of 96.2%

Cons

  • The 72 hours to complete the requirement might not be enough for some players

Bonus Verdict

This welcome promotion stands out because it provides both bonus funds and spins with a low wagering requirement for a C$15 minimum deposit. It is most suitable for players who prefer depositing in Bitcoin.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
Bonus

200% UP TO C$200 + 50 BONUS SPINS AT BETCOCO CASINO

Bonus code:

NOT REQUIRED

Wagering

35x B/35x W

Min. Deposit

C$ 15

Max. Cashout

N/A

  • 1st deposit: 200% up C$200 + 50 spins on Gates of Olympus
  • 2nd deposit: 100% up to C$800 + 50 rounds on Gates of Olympus

Promotional Information

You must deposit more than C$15 to redeem this offer. Once claimed, it will be valid for 24 hours, in which you must use it.

After that, you have 72 hours to complete the 35x wagering on the bonus funds and spin winnings. You will be able to cash out only after fulfilling the wagering.

Pros and Cons

Pros

  • You get a high bonus match percentage of 200% to multiply your deposit
  • The requirement is easier to complete because of the 35x wagering

Cons

  • The 72-hour timeframe in which you can complete the requirement may not be enough

Bonus Verdict

This welcome package has an outstanding match percentage of 200% and low wagering requirements for both spins and bonus funds, making it suitable for both new and experienced players.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.

Compare BetCoco Casino Ratings, Bonus and Features

BetCoco Casino

4.4 / 5

Visit casino

100% up to C$1,000 + 50 Free Spins at BetCoco Casino

House of Spades

3.9 / 5

Visit casino

Earn 200% up to C$1000 + 200 Free Spins at House of Spades Casino

JackpotCity Casino

4.8 / 5

Visit casino

100 Bonus Spins for C$10 + Four Bonuses up to C$1600 at JackpotCity Casino

MegaPari Casino

4 / 5

Visit casino

Welcome Package up to C$2,860 + 150 free spins at MegaPari Casino

BetOnRed Casino

4.3 / 5

Visit casino

50 No Deposit Free Spins + 200% up to C$450 at BetOnRed Casino

Flappy Casino

4.1 / 5

Visit casino

Welcome Package up to C$3,000 + 250 Free Spins at Flappy Casino

BetCoco Casino House of Spades JackpotCity Casino MegaPari Casino BetOnRed Casino Flappy Casino
19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario.

Look & Feel

5.0

Look & Feel

4.5

Look & Feel

4.5

Look & Feel

3.0

Look & Feel

4.0

Look & Feel

4.0

Payout Speed

4.0

Payout Speed

4.0

Payout Speed

4.2

Payout Speed

5.0

Payout Speed

4.5

Payout Speed

3.5

Slot Games

4.5

Slot Games

4.0

Slot Games

5.0

Slot Games

5.0

Slot Games

5.0

Slot Games

5.0

Live Games

4.5

Live Games

3.5

Live Games

5.0

Live Games

4.0

Live Games

4.0

Live Games

4.5

Bonuses

4.5

Bonuses

4.0

Bonuses

5.0

Bonuses

3.0

Bonuses

4.0

Bonuses

4.0

Loyalty

4.0

Loyalty

4.0

Loyalty

4.8

Loyalty

3.0

Loyalty

4.5

Loyalty

4.0

Customer Service

5.0

Customer Service

4.0

Customer Service

4.5

Customer Service

5.0

Customer Service

4.0

Customer Service

3.5

Licensing

3.5

Licensing

3.5

Licensing

5.0

Licensing

4.0

Licensing

4.0

Licensing

4.0

How We Rate BetCoco Casino | In-Depth Review

There’s so much to consider when looking for an online casino. First off, the game selection. You’ve then got software providers, bonuses and promotions, customer support channels, and payment methods, and that’s not to mention security protocols, responsible gaming tools, and licensing. Our job is to do the heavy lifting, so you don’t have to. That said, only the best online casinos in Canada make it to our recommendation list.

We start off by vetting the look and feel before moving on to the available games in both the casino and live casino lobbies. We then look at what payment methods are available to Canadian players and how secure the overall online gambling site is.

Now that you have a better idea of how we approach online casinos, it’s time to move on to our full BetCoco Casino review.

BetCoco Casino Overview | Our Reviewers Found

Registration Process

1 min

KYC Process

1 day

Game Types

Live casino, Slots, Keno, Mobile Games, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Live Games

400

Slots

6000

Deposit Methods

Litecoin, Ethereum, Dogecoin, Bitcoin Cash, Tether, Tron, Bitcoin Wallets

Withdrawal Methods

Litecoin, Ethereum, Dogecoin, Bitcoin Cash, Tether, Tron, Bitcoin Wallets

Min deposit

C$ 10

Bonus code

Not Required

Protocol for Verifying the Accuracy of Data

Bonus claimed

Yes

Deposit sum

C$50

Deposit Methods

Skrill Moneybookers

Game types played

Slots, Roulette, Baccarat

Withdrawal sum

C$0

Last Checked

December 7, 2023

Registration Process Preview

Look & Feel 5 /5

First impressions are important, which is why we look at the look and feel of the online casinos we review first. BetCoco is no different – we found the site to be welcoming, starting from the name and top banner, which make you feel like you’ve just travelled to an exotic destination.

The different elements are easy to find. We found everything to be intuitive while reviewing BetCoco casino, which makes for a smooth user experience.

The best part is that navigation doesn’t change when switching devices as the site is optimised to work on desktop, tablet, and mobile without flaw.

How to log in at BetCoco casino

Here’s how to become a member of BetCoco casino in less than 60 seconds:

  1. Click on the ‘register’ button
  2. Type in your email address and create a strong password
  3. Confirm your currency and type in any bonus codes you may have
  4. Tick the first box if you’d like to receive communications about bonus offers (highly recommended)
  5. Tick the second box after reading the relative documents to confirm that you agree with the terms and conditions and that you are over the age of 18
  6. Click on ‘Get Welcome Bonus’ if you’re ready to make your first deposit
  7. Note: You’ll need to disclose personal information such as your full name, phone number, address, and date of birth before attempting to complete your first deposit.

How to verify BetCoco casino account

There are three steps to the verification process at BetCoco casino online. The first is your personal information, which you’ll fill in when you’re ready to make your first deposit. An AI carries out this part of the process. However, you may be contacted by a human should further checks be necessary.

The second is the KYC (Know Your Customer) verification process, which you’ll need to complete once you’ve accumulated a total of €2,000 in withdrawals. This involves submitting documents to prove your identity.

The third step happens when you’ve reached €10,000 in deposits or €5,000 in withdrawals. This is necessary for you to prove your source of wealth.

Verification documents

  • A copy of your passport, ID card, or driving license
  • A second picture with your face on it
  • A recent utility bill, bank statement, or governmental post
  • Proof of funds via evidence of ownership of business, employment, inheritance, investment, or family

How to close BetCoco casino account

If you decide to close your BetCoco online casino account, here’s what you need to do:

  1. Cancel any open bets if applicable
  2. Contact the BetCoco customer support via live chat or email
  3. Your account will be closed immediately
  4. You will receive any funds remaining in your account, minus any applicable fees

Desktop Preview

We found navigating BetCoco casino to be intuitive as everything is where you’d expect it to be. The main game categories are in the page’s header, the deposit options and profile are in the top right corner, whereas the more legal stuff is in the footer.

The live chat bubble accompanies you as you browse the site, making customer support easy to find. This setup allows players to browse through the online gambling site easily, even if they’ve never seen an online casino before.

Mobile Preview

During our research for this BetCoco Casino review we found that the user experience remains the same when switching to tablet or smartphone devices, regardless of the operating system. It seems like the developing team has thought of everything as the images, headers, and other elements of the site adapt to the screen you’re viewing, which makes navigation smooth and easy even on the smallest of screens.

Just like on desktop devices, you’ll need access to a popular browser such as Firefox, Safari, or Chrome. Make sure your browser is updates to avoid slowness or other technical issues. You’ll also need a strong internet connection. Our BetCoco Casino review team recommend saving your mobile data by using a Wi-Fi connection.

We didn’t find a dedicated mobile app for iOS or Android devices while reviewing BetCoco casino, which can be inconvenient for players who like to play on the go.

However, you can download a browser shortcut to your home screen. This gives you the illusion of a mobile app while saving on storage space.

Slot Games 4.5 /5

We found hundreds of interactive real money slots and games for you to enjoy at BetCoco. Our review uncovered video slots, bingo games, arcade games, live casino, blackjack, roulette, poker, baccarat, and much more. The games are all by top software providers like BetSoft, NetEnt, and Red Tiger Gaming.

We were quite impressed with the filtering system at BetCoco casino online. The main filter offers game categories such as ‘card games’, ‘arcade’, ‘slots’, and ‘jackpot’, which is pretty standard.

You’ve then got a filter to the left of the search bar that allows you to sift through the games via provider, collection, and game group. The ‘collections’ filter offers categories including themes and special features, whereas the ‘game group’ filter is more about most played games, latest releases, and bonus games.

We didn’t find any demo games at BetCoco. However, you can put the games you like into your favourites for easier access when you log on next.

Best BetCoco casino slots

  1. Fortune Tiger
  2. Fruit Million
  3. Treasure Bowl Megaways
  4. Wild Swarm
  5. Fire Hopper
  6. Wacky Panda
  7. Lady’s Lucky Clover
  8. Wild Wild Vegas
  9. Drop the Wilds
  10. Vampire Charm

Highest RTP slots from BetCoco casino

  1. Big Bad Wolf Christmas Special – 97.34%
  2. Goldilocks and the Wild Bears – 97.84%
  3. Treasure Island – 97.06%
  4. Beast Mode – 96.32%
  5. Space Miners – 96.47%
  6. Money Cart Bonus Reels – 98.00%
  7. Helios’ Fury – 96.27%
  8. Plunderland – 96.43%
  9. Volatile Vikings – 96.44%
  10. Marching Legions – 98.12%

Slots We Tested

Game Provider RTP
Book of DeadPlay'n Go94.25 %
108 HeroesMicrogaming96.56 %
Legacy of DeadPlay'n Go94.51 %
Big Bass BonanzaPragmatic Play95.64 %
9 Pots of GoldMicrogaming96.24 %

Slots Game Types

  • Video slots
  • Classic slots
  • Megaways slots
  • Progressive jackpots
  • Fixed jackpots
  • Bonus buy
  • Bingo
  • Arcade games

From classic fruit slots to adventure-themed video slots jam-packed with special features and bonuses, there’s something for everyone at BetCoco Casino. Our review found a healthy selection of bingo and arcade games, which is a major plus. There’s also a jackpot category that gives you all the games offering fixed and progressive jackpots. The vast range of software providers means you’ll get to experience a variety of special features, game modifiers, and themes.

SlotsSlots
JackpotsJackpots
Classic SlotsClassic Slots

Live Dealer Games 4.5 /5

There are plenty of live casino games for you to try out at BetCoco Casino. Our review found healthy selections of roulette, blackjack, blackjack, game show, and dice variants. You’ll even find popular games like Andar Bahar, which is a nice touch.

When it comes to filters, BetCoco has got it covered. First off, you’ve got the category filters at the top of the page. You’ve then got the providers filter, which is reduced to the live casino providers and the game groups are narrowed down to fit the live casino games.

Although there are no demo versions of the BetCoco live casino games, you can observe a few rounds without any financial commitment. This allows you to learn the rules and figure out how the special features work without having to take a seat at the table. You can clear up any doubts you may have by using the in-game chat to communicate with the croupiers and other players.

Live casinoLive casino
RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
CrapsCraps
Table gamesTable games
Video PokerVideo Poker

Live roulette at BetCoco Casino

Type of Roulette Game Provider

Ultimate Roulette

Ezugi

Lightning Roulette

Evolution Gaming

Diamond Roulette Live

Evolution Gaming

Live blackjack at BetCoco Casino

Type of Blackjack Game Provider

Salon Prive Blackjack

Ezugi

Speed VIP Blackjack

Evolution Gaming

Elite VIP Blackjack 2

Evolution Gaming

Live baccarat at BetCoco Casino

Type of Baccarat Game Provider

VIP Fortune Baccarat

Ezugi

Speed Baccarat – Cricket

Ezugi

Salon Prive Baccarat E

Evolution Gaming

Live dealer verdict

My verdict of the BetCoco live casino lobby? I like it, especially since it’s so well-organised. The detailed filtering system allows you to narrow down your search without any hassle, unlike many online casinos in Canada that don’t offer any sub-filters for live casino games. You’ve got plenty of games by top providers like Evolution Gaming, meaning you’ll be playing the best of the best. Not being to demo the games may be inconvenient, but at least you’re able to observe the game without having to stake real cash unless you want to.

BetCoco Casino table games

Our BetCoco Casino review uncovered tens of interactive table games for you to choose from. These include variations of blackjack, roulette, bingo, keno, poker, and other popular casino games. The table games work with an RNG (Random Number Generator) that is audited regularly to ensure that the result of each game round is fair and random.

Since the table games are categorised under the casino lobby, you won’t find any sub-filters. However, the game catalogue is easy to browse thanks to the bright colours and large names. You’ll also see the game provider when hovering over the game image, which is a plus.

Payments 4 /5

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Bitcoin Cash C$ 13.11 C$ 13114 C$ 13.11 C$ 13114 -
Bitcoin Wallets C$ 13.11 C$ 13114 C$ 13.11 C$ 13114 -
Dogecoin C$ 13.11 C$ 13114 C$ 13.11 C$ 13114 -
Ethereum C$ 13.11 C$ 13114 C$ 13.11 C$ 13114 -
Litecoin C$ 13.11 C$ 13114 C$ 13.11 C$ 13114 -
Tether C$ 13.11 C$ 13114 C$ 13.11 C$ 13114 -
Tron C$ 13.11 C$ 13114 C$ 13.11 C$ 13114 -

Our BetCoco Casino review found on-site banking to be hassle-free and straightforward. You’ll find a variety of payment methods such as credit cards, e-wallets, prepaid vouchers, bank transfers, and cryptocurrency payment providers to suit everyone’s needs. You’ll have access to names like Interac, Visa, Bitcoin, Flexepin, and eVoucher by Cash2Code.

BetCoco Casino deposit process

Here’s a step-by-step guide to making your first deposit at BetCoco Casino:

  1. Hit the ‘deposit’ button in the top right corner of the screen
  2. Enter the amount you wish to deposit or choose from the pre-selected amounts
  3. Select your preferred payment method
  4. Choose the reward you would like to claim, if any
  5. Hit the deposit button
  6. If this is your first deposit, you’ll need to complete the next form with your personal information
  7. Hit ‘deposit’ and follow the prompts
  8. Your funds should arrive in your casino account instantly, along with any applicable bonus

What is the BetCoco Casino minimum deposit?

We found that the minimum deposit is C$10 while reviewing BetCoco Casino. This applies to all available payment methods, including cryptocurrency. The latter being included signifies that your funds will appear in Canadian Dollars, meaning that you may lose some of your funds in conversion fees as you transfer to and from BetCoco online casino.

BetCoco Casino withdrawal process

Here’s how to withdraw funds from your BetCoco Casino account in a few simple steps:

  1. Click on your avatar in the top right corner of the screen
  2. Click on ‘wallet’
  3. Click on the ‘withdrawal’ tab
  4. Select your preferred withdrawal method
  5. Type in the amount you wish to withdraw (minimum C$25)
  6. Confirm your withdrawal and wait for your funds to reach you

Whenever possible, you’ll need to use the same payment method you used to deposit to withdraw in order to comply with gambling and anti-money laundering legislation.

BetCoco Casino withdrawal time

The casino team at BetCoco strive to process all withdrawal requests with two working days. However, there are cases where this may take longer, as is in the case where verification is necessary. Remember that this time is added to any time required by your payment provider, which could be anywhere from 20 seconds to 10 working days.

Reasons for BetCoco Casino payout problems

  • You are yet to complete the KYC verification process
  • You have pending wagering requirements in your account
  • You have exceeded or reached your daily, weekly, or monthly withdrawal limit
  • Your account may be blocked due to pending documents or suspicious activity
  • You have requested a withdrawal of a lesser amount than you have available

BetCoco Casino fees

BetCoco doesn’t generally charge fees for deposits and withdrawals on site. The only exception the online casino has is if you request a withdrawal without playing through your deposit first, in which case you’ll be charges 10% of your withdrawal.

This forms part of the gambling regulations BetCoco Casino must abide by. Keep in mind that your payment provider may charge for transactions, so always read the terms and conditions before settling on a payment method.

BetCoco Casino Payments vs Other Casino Payments

BetCoco CasinoOctocasinoWinstoria CasinoPlayzee CasinoEuropa CasinoLyra CasinoCampeonbetSpin Casino
Interac
Visa
Instadebit
eCheck
iDebit
Paysafecard
Apple Pay
MuchBetter
Flexepin
MasterCard

Licensing & Security 3.5 /5

Safety is a number one priority when selecting an online casino in Canada, which is why we give licensing and security critical importance when researching for reviews such as this BetCoco one. We vet the online gambling sites’ licensing bodies, customer support channels, and security protocols.

Other areas of importance are the reputability of the available payment methods, transaction fees, software providers, and real player reviews. We also check whether the online casino abides by the proper responsible gaming protocols. The last element is the bonus programme – we check the bonus types, how easy they are to claim, and wagering requirements.

BetCoco Casino Trustworthiness Details

Company

Coco Loco Holdings N.V.

Year of establishment

2022

Company Registration Number

162531

Address

Abraham de Veerstraat 9, Willemstad, Curacao

Curacao Curacao
8048/JAZZ2015-035

Is BetCoco Casino Legit?

Yes. BetCoco is 100% legit. Our review confirmed that the online gambling site belongs to Coco Loco Holdings N.V. and possesses a license issued by the Government of Curacao, a reputable regulatory body.

The enterprise ensures the implementation of strict security protocols such as SSL encryption, the KYC verification process mentioned earlier in this review, and strong password protection. We also found that every game in the BetCoco lobby has an RNG (Random Number Generator). This makes sure that the outcome of every spin is random and fair.

You’ve then got the responsible gaming page that offers detailed information about the tools available to you (deposit limits, self-exclusions, cooling off periods, etc.). There are even links to relevant organisations such as Be Gamble Aware and Safer Gambling.

Is BetCoco Casino safe?

After testing the online gambling site thoroughly, we can confirm that BetCoco is safe. The casino abides by all the necessary security protocols to ensure your safety while playing on site, making the casino a safe and reliable one. Here are some of the safety measures we found while reviewing BetCoco Casino:

  • SSL encryption: Your personal information is safe thanks to the 218-bit SSL encryption BetCoco Casino uses. Your personal data is stored in secure servers that only a handful of authorised personnel have access to.
  • Be Gamble Aware: One of the organisations BetCoco Casino promotes in its responsible gaming section.

Customer Service 5 /5

You’ve got FAQs, live chat, and email customer support channels to take advantage of at BetCoco casino. Our review revealed that you’ll find everything within the ‘Contact Us’ tab in the page’s footer. You’ll first see the contact customer service methods.

Scroll down to see the FAQs, which are categorised into useful topics such as ‘deposit’, ‘technical’, and ‘my account’.

How to contact BetCoco Casino

If the FAQs don’t answer your question, you can contact the BetCoco customer support team via email or live chat. These services are available around the clock, meaning there is always someone to help you when you need it.

You can access the live chat by clicking on the ‘Start Chat’ button on the ‘Contact Us’ page or by clicking on the yellow chat bubble in the lower right corner of the screen.

How we tested customer support

We tested the customer support channels as part of our BetCoco Casino review and were more than pleased with the results. An agent replied to our questions within seconds with detailed answers that left little to no room for clarification or follow up questions. What’s more, the customer support agents are friendly, professional, and well-trained on all things BetCoco.

Customer support verdict

  • Response time: Less than one minute for both initial contact and follow up questions
  • Staff availability: Email and live chat are available 24/7
  • Overall experience: We were pleased with the service the BetCoco customer support agents gave us. They are professional, knowledgeable, and thorough with their responses, leaving little to no follow up questions or need for clarification.
Phone:
+50767271940
Live chat:
Yes

Loyalty 4 /5

There is no loyalty or levelling up programme at BetCoco Casino. However, our team found that once your deposits reach a certain level, a member of the site’s VIP team will get in touch via your preferred communication channel to give you access to the exclusive VIP club.

You will then begin benefitting from additional perks such as special bonuses, a personal account manager, higher withdrawal limits, cashbacks, and much more.

Where Does BetCoco Casino Shine?

  • Detailed filters in the casino and live casino lobby available
  • Perform transactions using cryptocurrency payment methods
  • Live chat and email customer support is available 24/7
  • Bingo and arcade games available within the casino lobby
  • Refer a Friend programme that offers you commission on bets

Where Does BetCoco Casino Fall Short?

  • Cryptocurrency payments are converted into Canadian Dollars
  • There are no demo versions of the games available

What Is BetCoco Casino Best For?

BetCoco Casino has a lot going on for it, which is why it’s tough to choose one aspect as its best feature. Gun to our heads, we’d say the filtering system. You’ve got your regular category filters – slots, table games, etc., along with more detailed filters such as providers, game groups, and collections. Browse through games with different genres, features, and popularity.

Is BetCoco Casino Right for You?

Starting from the coconut theme, there are plenty of reasons why Canadian players chose BetCoco online casino, the first being the selection of over 5,000 real money casino and live casino games. They’re all by top providers like Amatic Industries, ELK Studios, and Hacksaw Gaming.

You’ve then got a healthy range of payment methods. From credit cards to e-wallets, bank transfers, and cryptocurrency providers, there’s something for everyone. However, BetCoco only accepts regular currencies, so you may incur conversion fees when opting for cryptocurrencies. If you’re looking for a cryptocurrency online casino, we suggest checking out some alternatives to BetCoco.

Finally, the customer support system. From detailed FAQs to 24/7 live chat and email service, you’re never alone when playing at BetCoco online casino.