Caxino Review & Bonus Codes

Caxino is a 2020 established platform that is now open for the Canadian players. For this reason, we created a Caxino review to help users. Here, we have looked at the game assortment, bonuses, banking, and customer support details objectively. Consequently, we show the good aspects as well as the aspects that need improvements. By reading this Caxino review, players should find all the information they need if they think of opening an account and wagering their money. If someone is looking for additional information, check out the Caxino bonus offers, all on this page. 

Available games and promotions in detail

For a casino that opened its virtual doors this year, the game selection is abundant. There are approximately 1000 games parcelled into several popular casino categories. Since the number of games is high, we would like to pick a few titles from each section and give readers an image of what is available, among the other details in this Caxino review. Here’s what players may enjoy:

• This category is popular and integrates video slots, megaways options, and jackpot slots. All these subcategories can be browsed on their own from the games page, but here are some well-known games available, like Book of Dead, Razor Shark, 9 Masks of Fire, Super 12 Stars;
• Live Casino games that have a live dealer and promote an authentic casino experience, with titles like Rapid Auto Roulette, Live Blackjack A, Poker Lobby, Three Card Poker;
• Table games in classic format, for example, Sonya Blackjack, Baccarat, Baccarat Gold;
• Video poker options like Aces and Eights and Louisiana Double.

All the games, the ones we mentioned in our Caxino review, as well as others, come from the software providers in this list: 1x2 Gaming, 2by2, Ainsworth Games, Alchemy Gaming, All41Studios, Booming, Crazy Tooth Studio, Dicelab, D tech, Elk, Evolution, Fantasma, Fortune Factory, Foxium, Golden Rock Studios, Green Jade, Hacksaw, Iron Dog Studios, JFTW, Kalamba, Lightning Box, Microgaming, NetEnt, Nolimit City, Pariplay, Plank Gaming, Play ‘ N GO, Pragmatic, Push, Quickspin, Redrake Gaming, Red Tiger, Relax, Slingshot Studios, Stake Logic, Stormcraft Studios, Thunderkick, Triple Edges Studios, Yggdrasil.

In case someone visits the site but is not very knowledgeable of casino games, they can access the Casino Guide page. There, a collection of over 15 guides are available. They contain information about games, game details, like the RTP percentage of slot machines, and even details of classic casino incentives like free spins. Some of these informational pages will also walk players through some casino procedures that are normal in the virtual gambling market. Thus, these function like an extensive FAQ section about the generalities found in the gambling field.

However, it is essential to know that the site has a classic FAQ section. Caxino also looks for a balance to the users' gameplay, and thus there are many ways to self-impose the gambling, through time, losses, deposits, and wagering limits. For a tone down version, people can check out the safe gaming tips to keep themselves in check.

A large majority of their games available can be played while an account has a Caxino bonus activated. The following lines of our Caxino review will explain the available promotions.

The first one that can be acquired is the welcome bonus. These are helpful for new players, and they can all find more welcome deals on this page. Reload bonuses will also appear periodically through promotional messages. Losses will also be partially returned from the cashback offers.

Besides all these offers, that are normal for the online casino platforms, players on Caxino will see a progress bar that fills itself the more one wagers. A movement requires at least a C$0.20 bet. This bar is the trigger of several offers. A completely filled bar will make the ‘Spinbox+” feature appear, which can bring several prizes, including free spins. The bar will be completed much faster in specific timeframes that double the completion speed. Similarly, a person can jump from 0% to a 99% progress evolution with a special bonus. Bonuses can stay in one account for 60 days, and if they are not used by then, they will be automatically forfeited.

All bonuses have a 35x wagering requirement, be it the bonus amount or the amount won from the bonus rounds. The maximum bet allowed when playing through a bonus is C$5. As it is the standard policy, bonuses can be gifted only once per person/IP address, and different game categories contribute differently to bonus requirements.

One thing the casino lacks are offers created for highrollers. This type of players like to deposit and bet high amounts, so they need bonuses to match. Canadian gamers can browse our selection of highroller bonuses and pick the ones that best suit their preferences.

Be Aware: Remember that requesting a cashout before completing the bonus requirements may result in the casino wholly or partially deleting the money balance from one's account.

Recommendation: We look at the casino guides and the other informational pages as a positive output of the site, so we added it in our Caxino review. Other strong points are the impressive number of games and providers, and a decent amount of Caxino bonus options. The wagering required is low compared to others on the market.

Steps for creating a profile, deposit & withdrawal details

When creating a new account, players will need to introduce their contact and personal data in the introductory forms. In terms of personal data, a complete profile requires one’s full name, birthday, home address. Contact details are one’s personal email and mobile phone number. The player must introduce correct data and respect the legislation if their place of residence and keep the password to the account safe.

 Caxino may carry random identity verifications at any time. Inactive or dormant accounts will be subjected to a monthly C$5 fee, which is going to be taken out of the balance.

Depositing in the member account can be made by Canadian players through the following services:

• Visa;
• Mastercard;
• ecoPayz;
• Interac;
• iDebit;
• Instadebit;
• Muchbetter.

Instadebit is a very popular payment option in Canada. Users who prefer this banking method may browse this selection of bonuses specially created for it.

The minimum deposit needed to access the site as well some promotions is just C$1. This gambling platform allows payments in EUR, so the CAD payments will be converted. All payments are said to be processed instantly. It is important to mention that bank transfers can only be made from a credit or debit card that belongs to the account’s owner.

Withdrawals are performed through the same service that the player used for depositing, as long as that is possible. The minimum withdrawal that will be accepted is C$20. It is important to note that any cash out over C$3000 will automatically trigger a Know Your Customer verification, which may require the winner to prove their identity and banking records. It takes around three working days for a cashout to reach the personal account of a user.

Bonus money and money caught in gameplay make exceptions from being withdrawn. Withdrawals will be accepted according to the behaviour performed by the player once logged in and during the gaming sessions.

In the rare cases of fees attached to cashouts, they will be clearly stated in then cashier section. The fee that may appear is only triggered of a withdrawal exceed the sum of the last deposit. This may attract a 5% tax to the transaction.

Caxino is a platform licensed by the MGA (Malta Gaming Authority).

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Tips: Remember that casinos have the right to refuse an account set up and do not have an obligation to state their reasons for doing so.

Recommendation: The fact that this site accepts popular Canadian services like Interac and Instadebit is a plus we identified in this Caxino review. The small minimum deposit and the average maximum withdrawal make for satisfactory aspects. However, the fact that the site operates in EUR and the CAD transactions have to be converted may be detrimental to the final sum belonging to winning players.

The customer support options

In the case a user encounters an issue that needs resolving, there are two ways to get in contact with a help agent:

1. Live chat. This option is the most direct, and it takes the smallest amount of time. Even when someone needs to stand in a queue, contacting someone will take less than 5 minutes;
2. Sometimes the problems may be more complicated and cannot fit into a few sentences. Thus, people can use support@caxino.com and write their issues to this address. This can be used for Caxino bonus issues, self-limitation, technical errors, account suspension, etc.

Some issues that may pop up during gameplay or the other ties when users are logged in are common casino issues. That is why it would be beneficial to check out the FAQ parts of the website. There are smaller paragraphs with answered questions at the end of most pages and a bigger, more detailed page accessible from the bottom of the front page.

The site uses the TLS protocol for its games as well as banking transactions. Personal data needs to be shared because that is the online casino regulation, but it will stay safe and nor shared with any other third parties.

Tips: Remember that some jurisdictions do not accept online casinos, so a player cannot access the site when abroad.

Recommendation: We consider the Live Chat option a good choice; however, it would have been better if Caxino would have also had a phone line that player could call and discuss their issue at length. If anything changes from this perspective or others, we will update this Caxino review.

Conclusion of the Caxino review

Strong points: One of the first things worth mentioning is the significant number of games from many providers. The fact that the variants are in the high makes for a satisfied customer base. We also like the innovative spin on offers with the Progress bar, which combines the good parts of regular casino offers and VIP loyalty. We also appreciate the acceptance of popular banking platforms for Canadians, like Interac and Instadebit. We believe that will facilitate the gaming experience of the Canadian gamblers. The Live Chat help option is a useful feature. The Casino Guide section is important, especially to new players, and not many platforms offer it. Low general wagering requirement compared to other sites. The minimum deposit required is only C$1. Tournaments and competitions are available for players to join.

Weak points: Caxino could benefit from processing transfers in more than one currency. It would be an excellent future addition. The help options are missing a phone line. The casino only accepts Euros, and payments in any other currency will be converted to Euros. This means players may have to pay fees. Not many promotions are available.