Casino Moons Review & Bonus Codes

Casino Moons Providers vs Other Casino Providers

Compare Casino Moons Payments with Other Casinos

Compare Casino Moons Review Rating vs Other Casino Ratings

Game selection

The website displays no more than 300 slots and around 20 live casino options. Although the live dealer section gets its due representation, 300 slot games are far below the Canadian market average. As such, our Casino Moons review is not entirely favourable.

Despite the small number of titles, diversity persists. You’ll find all sorts of games here: classic slots, video slots, table games, Video Poker and live casino games. Don’t miss out on famous slots like Irish Charms, Treasure House or Aztec Gems and explore the video slots page and its games like Greek Gods or Gold Rush. If you are looking for an authentic casino experience, play Multihand Blackjack or Crystal Roulette (Table Games) and even VIP Roulette (Live Casino).

Unfortunately, the casino only displays four software providers. Pragmatic Play and Betsoft are popular with Canucks but having only two other additions makes for a potentially monotonous play.

How to navigate the section

To sort through the games with ease, the website set up the following filters:

• Recommended – the casino’s picks;
• A-Z listing;
• Top games – the most popular with gamblers;
• New.

Furthermore, it’s possible to sort them by provider. Besides having a dedicated software supplier page, the website lets you see what products belong to whom. What’s more, the search bar you’ll see at the top of the page allows you to look both for titles and iGaming developers.

Slots

Over 3 dozen classic slots are waiting for Canadian players. No matter what thematic you would like to play in, you certainly can find it here. History-themed slots are here (Aztec Gems, Treasure of Pharaohs, Fandago) as well as fruity ones like Fruit Slot 1 Line and Fruit Slot 3 Lines.
Searching for something more modern? Check out favorites like Fire Strike, Wolf Gold and Take the Bank, all found in the Video slots section.

Demo play

We appreciate in the current Casino Moons review that you can try some slot machines in demo mode. Since the gambling site gets a license from a Curacao company, it is not as regulated as other Canadian casinos. Having the fun mode available allows you to test the platform before committing to real money wagering.

Promotions

Casino Moons promotions are accessible both to depositors and players who are yet to fund their accounts. No deposit incentives come as bonus cash or free spins.

Generally, deals that do not require transactions have specific rules – for instance, you cannot withdraw more than C$100 or C$200 after completing their staking requirements. Furthermore, you must verify your identity before claiming such promotional schemes.

Wagering

All bonuses on this website are subject to wagering conditions. Generally, free offers come with a 25x staking requirement, while match deals ask you to go through your bonus or winnings 35 times. Still, exclusive Casino Moons promotions might drop the betting requisite to 20x. All values we described here are well below the Canadian market’s average, which is a definite plus.

Not all gaming categories contribute identically to your wager progress. It also depends what kind of bonus you are using: for free promotions, no category will weigh more than 25%. To better understand this situation, we drew the following table:

While we appreciate in this Casino Moons review that absolutely all gambling types help you progress through the promotional conditions, we do not know what to make of the differences between deposit-based and deposit-less incentives. Especially considering that they weigh four times less than they would in a match deal situation.

Loyalty and VIP

There are 6 tiers to the VIP club:

• Basic;
• Silver;
• Gold;
• Platinum;
• Titanium;
• Master.

The more you advance in this scale, the more advantages you get. From Customer Support which is universal across the board to exclusive events, promotions, tournaments and a personal VIP host, this casino has it all. To be able to get there, you will need to acquire Points which will be granted to you while you play games on the site.

User experience

It’s simple to browse the site on whatever device you want. PC or laptop usage works simply, in-browser, as the casino does not require you to install anything. As part of their easy-to-use interface, the same goes for mobile users.

We took it for a test run. We did not stop at laptops, but also analyzed its performance on mobile phones and even tablets, as follows:

In our Casino Moons review, we also included the browsers that will let you get the complete experience this gambling site has to offer.

Desktop

On laptops, the platform takes some time to load. Although we believe that some optimization is due, we appreciate that all information is easy to reach – the footer contains the essential pages to help you understand the website. Furthermore, specific sections – like the gaming one – contain special filters, including one for software providers.

Plus, the search bar helps you discover your favourite titles and developers intuitively.

Mobile

The mobile in-browser version received significant optimization – the thumbnails adapt to these narrower screens, so everything looks just fine. Plus, you get access to those Casino Moon promotions and products that you appreciated while on Desktop.

Registration

To sign up for our account you need to fill in a form with some personal details: first and last name, email address, phone number and currency. You also have to choose a username and password. Please make sure you check the requirements for registration. Just like all other casinos, you will have to go through a confirmation process.

The KYC procedure

Once you become a member, you must submit documents to verify your identity. Although act submission is not mandatory from the very start, supplying identity proof is essential for withdrawing funds. We advise you to go through the KYC as quickly as possible since doing it upon your first payout will prolong the transaction’s processing time.

The required acts are:

• ID (for age and identity confirmation);
• Proof of address, which may be a bank statement, a utility bill, or any other document containing your current address;
• Proof of credit card ownership – send a front-and-back copy of your payment method to go through with this.

Remember that all documents must be clear and have all four corners visible.

Contact info

You can contact the team at any time of the day, in any day of the week, by email. The address of the support team is support@casinomoons.com . There is no Casino Moons live chat available, unfortunately, but the team does its best to quickly answer your emails.

You can find out more info about the site and all its technicalities. You have an organized FAQ section and you also can access the Terms and Conditions page. Please check them out and reach the support team if you have any other question.

Payment methods

To make deposits, you can use the following banking services: Visa, MasterCard, ecoPayz, Neosurf, and Bitcoin. All of these are processed instantly and most of them come with no fees, although sometimes the debit/credit cards may come with fees. The minimum deposit is of C$10. The site is licensed under the laws of Curacao.

Withdrawals

You can request a withdrawal using these two methods: ecoPayz and Bank Wire. The two have different withdrawals minimums and times of processing (note that Bank transfers tax a fee of C$29 for any transaction). The team reviews the requests during business days. The limit is C$4000 per week in usual gameplay conditions.

Responsible gambling

This site has a dedicated responsible gambling page, containing advice and links to reputable authorities. Furthermore, it links towards minor-restrictive tools. Not all online casinos do that, and we enjoy knowing that the subject of this Casino Moons review protects vulnerable categories from developing gambling addictions.

Other measures to try

Unfortunately, there are not many methods you may apply yourself. To keep your level of play in check, you must contact the support team. The agents will help you with basic support. Also, they have the possibility to set up a reality check for you or even guide you through self-exclusion.

Reality checks are reminders of the time you spent playing – when such a notification pops up, it’s up to you whether you resume gameplay or disconnect for good.

Self-exclusion is a means to stay away from gambling for a definite or permanent period. To ensure you receive the assistance you need, contact the email team and state how long you want the self-banishment to be.

What happens if you self-exclude

Remember that excluding yourself will automatically revoke your active Casino Moons promotions and associated winnings. Furthermore, you will not be able to see your cash balance, and the gambling website will not notify you when the exclusion period ends. When you request to come back, you must go through a cool-off period, too.

Where does Casino Moons shine?

Casino Moons offers the best to its players, not to mention ensuring the safety of all its affiliates. This makes it clear that we are dealing with a safe, online casino full of unique qualities:

• 24/7 support: users will be able to make their queries at any time, every day. Casino Moons has not set a predetermined support schedule.
• Search filters: the operator’s web portal has search filters, allowing users to find any game more quickly.
• Promoter of Responsible Gaming: Casino Moons fully supports the “Responsible Gaming” ideal. It is so committed to the campaign that it provides resources to help problem gamblers and limits underage access to its website.
• Appropriate requirements: fortunately, Casino Moons does not include strict terms. The rollover attached to most of the benefits will not complicate things on the fly.
• Loyalty Program: all users will be eligible to join the Casino Moons compensation system. Players accessing the site for the first time will become members of the Loyalty Program directly.

Where does Casino Moons fall short?

Moons Casino’s service is quite complete, but there are also some not-so-favourable aspects to consider:

• Limited attention: to contact the support agents, the player must send a message to support@casinomoons.com, as neither live chat nor phone call are available.
• Few games: Casino Moons’ catalogue concentrates on  300 games. The selection is made up of slots and table games.
• Few partners: while other operators have the support of dozens of development companies, Casino Moons only displays games from 4 software providers.

Why is Casino Moons the best?

Unlike other online casinos, almost all Moons games contribute to the wagering requirement. Thus, users will be able to play any of the titles, without any kind of limitation. It also offers a range of deposit and withdrawal methods so you can choose one that suits you best.

Is Casino Moons right for you?

Casino Moons is up to par in some respects. In addition to having low requirements, it gives access to an extensive list of payment methods. Withdrawals are processed as soon as possible and everyone can be part of the Loyalty Program. However, the game catalogue is extremely limited; there are only 300 games available, which is very unfortunate considering that other online casinos offer up to 2,000 different options to players from Canada.